Very Frequently, Users In Your Office Put Floppy Disks In The Drives And Forget To Take Them Out. This Results In Boot-up Problems And Results In Support Requests. How Would You Stop This Computer From Looking In The A: Drive For Boot Files First.

A Customer Calls And Says He Is Unable To Get Online. He Uses A Cable Connection To Connect To The Internet On A Windows Xp Computer. You Ping 127.0.0.1 On His Computer And Get The Results That All The Packets Are Lost. What Should You Do Next?

Which File Must Be Located In The Root Folder Of The Active Partition For Dual Booting Of Windows Xp And Windows Me To Boot?

You Are Configuring Power Management On Your Windows Xp Computer. With Acpi, Power Management Should Be Under The Exclusive Contol Of:

A Customer Running Windows Xp (home Edition) With An Antivirus Application Installed Reports That He Has Downloaded A Program From The Internet And Installed It In His Computer. After Installing The Program, He Started Receiving Emails From People He Never Knew. The Customer Removed The Program From His Computer But He Is Still Getting Those Emails. How Would You Help This Customer?

If You Turn On A Pc And The Boot­up Process Halts And You Get The Error Message “non­system Disk Or Disk Error…replace And Press Any Key When Ready…” What Do You Think Could Be The Problem?

What Is The Command To Start Windows System Restore From The Command Line?

What Does The Term Uac Stand For?

You Are A Desktop Support Technician. A User Calls And Complains That Till Yesterday He Was Able To View His Cd Drive In His Computer. But Today When He Turned On His Computer, He Is Not Able To View The Cd­rom Drive In “my Computer”. What Can Be Done To Fix This Problem?

A Customer Has Recently Upgraded From Windows 98 To Windows Xp Professional. After The Upgrade, It Takes Longer For Windows, Menus, Sub­menus And Other Use Interface Features To Open. She Wants Them To Open Faster. How Can You Help This Customer?