This section includes InterviewSolutions, each offering curated multiple-choice questions to sharpen your knowledge and support exam preparation. Choose a topic below to get started.
| 6701. |
Solve : Virus??? or Windows?? |
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Answer» I have an hp computer with an lcd SCREEN. ONE day it was fine but the next day I turn on the computer and it seems its much darker. I open my brightness/ contrast controls and fix it. As I WORK a little the brightness pops up by itself and starts adjusting by itself up down.. down back to 0 or up to 100. I'd try to fix it but couple seconds or minutes later its back up playing the controls. As I am writing this post my brightness thing is up and its going up from 100 to 0 and back. Sometimes the screen just gets stuck there and i cant turn it off. I restarted my computer it wasnt dark this time but then the bright/cont screen keeps popping up adjusting by itself.. Ive scanned but it didnt find any viruses. What could this be?when you say the window is popping up, do you mean the same window that would pop up if you hit the menu button on the monitor? or are you talking about some other software on your comp? If its the same as the menu that you press on the Monitor, then that means theres a short in your monitor somewhere and you need to replace the monitorTry that monitor on another computer and try another monitor on this computer to isolate where the problem really is.Most graphics card drivers install utilities capable of changing the brightness of the display. If you're using ATI or Nvidia there should be an icon on the task bar. See if there is anything suspect in there. Try that monitor on another computer and try another monitor on this computer to isolate where the problem really is. Did you try this simple advice? |
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| 6702. |
Solve : Slow boot up time.? |
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Answer» Laptop takes extremely long time to boot up. I can't RUN programs for up to 5 minutes waiting for the my laptop to LOAD every thing. I thing my computer is opening up to many programs. It automatically opens programs like messager, etc. How do I stop it from opening up all these different programs? :-/The best place to start is from WITHIN each program, LOOKING for options not to start. |
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| 6703. |
Solve : Need Help! Computer HD won't Detect.? |
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Answer» Here Is The Deal! |
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| 6704. |
Solve : Transfering xp pro? |
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Answer» Hi all I am very new to this room but I have a problem. I just purchased a ibm 560 laptop off ebay it is running ME and I want to install xp PRO. I have the cd BUT the laptop has no cd drive, I never heard of that BTW. I am pretty familar with computers but not this one. I am trying to install my wireless-G usb network adapter (also have the cd) but cant so I downloaded it a jump drive and now the ibm wont reconize the jump drive to install the driver need for the jump drive. The jump drive is a Attache 512. So I guess this is a two part question. Frist does ANYONE know where I can get the driver for the jump drive? Second is there any way to TRANSFER xp pro without using the cd? I would really apprcieate any and all the help I can get!!! :-? :-?Your life will be a lot easier if you just get a CDROM drive, for now and in the future. These are also readily available on eBay.Hi dodge02, |
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| 6705. |
Solve : unistaller error? |
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Answer» When uninstalling, I get an unistaller error message: |
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| 6706. |
Solve : What do I do if mouse won't work?? |
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Answer» Hello Everyone! Press Alt, then use the arrow keys to go left/right along menus. Thanks for the answer. I appreciate it!! By the way, I did get my mouse problem resolved -- Dell sent me a new one. However, I wanted to know what to do if the mouse malfunctioned again, so I don't have to go through the irritation of trying to make a broken mouse work until I got it fixed or got a new one.No problem, thanks for posting back. Glad you got your issue resolved.You can use MouseKeys to control the cursor VIA the keyboard. |
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| 6707. |
Solve : changing "program access and defaults" problem? |
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Answer» I can't change the program access and defaults. I am logged on as an administrator. I change the defaults, and hit OK. I get no error message, just no change after a reboot.Need more information. Also would help if you list your system SPECS. ALTHOUGH knowledge of your OS would be useful (I assume XP), your system specs aren't really that relevent to the problem. |
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| 6708. |
Solve : Everything on my computer is sooooo slowwww? |
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Answer» I mean you can't do anything on my computer without waiting forever. The internet is slow and so are all the applications and games on the computer. |
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| 6709. |
Solve : Power settings are reset? |
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Answer» He can login to several (more than 5) 17 CONS system and change the power settings to Home/Office Desk and click apply but when he comes back in the MORNING the settings revert to PORTABLE Laptop and the systems GO into stand by after 20 minutes of non-use. Try again and post a LOT more information about the machine make and model, age, operating system and service pack, what happened before this and what you have tried so far. Some PUNCTUATION and complete sentences make your post more readable and increase the chance of someone replying as well. |
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| 6710. |
Solve : Windows XP System Restore? |
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Answer» Can anyone help me with Windows XP System RESTORE? I deleted some files by mistake. I tried to use System Restore. Every one of the restore points over the last month generates the message: " Unable to restore computer to this system restore point. Please choose another restore point and try again" |
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| 6711. |
Solve : "NTLDR is missing" help!? |
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Answer» Hey there, how do you do? |
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| 6712. |
Solve : Strange CPU Usage and Slowdown? |
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Answer» First off, I have Windows XP Home. Recently while gaming, mostly World of Warcraft, I noticed that every 3-4 seconds the entire game will lock up for a moment. This happens consistantly during play and led me to try to figure out why. When I bring up the Windows task manager and look at the performance tab, I can see the CPU usage spiking to around 50-60% in about the same timing as the hiccups WoW experienced. I assume this is the cause of it, but I do not know why this is happening. Any ideas?Look in the processes tab - what is using the CPU power? [highlight]Are you malware-free?[/highlight]Quote [highlight]How long has this been happening for? What was the last thing you did before this started happening?[/highlight]This sounds pretty normal to me, as when I check mem usage it is only 220K. But looks like I have to sit out on this one. But We'll keep the light on. LOL Quote But looks like I have to sit out on this one.Why? Quote QuoteBut looks like I have to sit out on this one.Why? I don't think I know the answer to this question. but... Quote So this is normal? How long has this been happening for? What was the last thing you did before this started happening? Quote Are you malware-free?I first noticed this occuring while gaming, I really can't tie it down to any one event in particular. I've run Norton antivirus and that didn't pick up on anything. If you have anything else you would reccomend running, I'm open for suggestion. This occurs when nothing else is running, even immediately after a restart. |
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| 6713. |
Solve : windows which? |
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Answer» i have a fake windows xp and i want to replace it with a genuine ONE.but i dont know which. steet 1/adviser will have to get back to you on that one .thanks all the same. I was just going to mention the below website. http://www.myrecoverycds.com/ You may want to buy an OEM CD (also available at Newegg). No previous product required to install. You will save $$$ over a full retail copy.gx1_man thanks for that will try at newegg.street 1 got the web sight cheers. |
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| 6714. |
Solve : comp. screen goes black af/ windows xp load screen? |
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Answer» Ok so i go on my computer and try to empty my recycle bin but the computer freezes. so i have to manually shut it down by holding the power button. this has been happening alot lately because the computer keeps freezing everytime i empty the recycle bin. i am not the admin so i have limited rights(maybe thts why?). so i PUSH down the power button (which i know isnt good to do) and wait a while and start the comp again. this time after the windows xp load screen loads and is suppose to take you to the password screen the screen goes black after the load screen. Noting works i turned off the power outlet i restarted the computer by holding down the power button too. please help i will give points anything to anyone who can help me. my bro is gona kill me if he finds out. hes a computer nerd and i know he can fix it but *censored* kill me if finds out. PLEASE HELP!!!now why would he do that? you just tried to empty the bin.. what windows do U have? |
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| 6715. |
Solve : My problem is, after turing on the computer, inter? |
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Answer» My problem is, after turing on the computer, internet explorer will work fine for a while (sometimes 5-10min) but after CLOSING and trying to re-open internet explorer, my computer freezes. On the IE tab I am in, it says "Connecting" and then freezes. I am OCCASIONALY able to open the task manager and close iexplorer.exe under the PROCESSES menu. But I then notice iexplorer.exe is using about 90% of cpu. Another item I notice is svchost.exe uses up to 70%cpu and fluctuates with the iexplorer.exe PROCESS. I have repaired windows, reinstalled the Winsocks, ran antiviruses (found 3 trojans and REMOVED them), ran Hijackthis (which leaves me about 15 messages about missing files), and also run Adaware multiple times. Help! :-? |
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| 6716. |
Solve : iwindows xp home edition? |
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Answer» it stops when i try to install it at 34% ? why is that, i tried it bout 7x and still stops installing at 34% ? ok i think it was the sound card sb live, so i took it off and everything is ok now lol, got it installed Yeah, try checking the Windows Catalog. I imagine you will find the card is not compatible with Windows XP: http://www.microsoft.com/windowsxp/pro/upgrading/checkcompat.mspx |
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| 6717. |
Solve : Remote Assistance Queries? |
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Answer» Just out of curiosity, I have STARTED to use remote assistance today, and as such I'm not heaps familiar with the technical connection side or things. I managed to get it working numerous times with one person, but two other people it could not "Resolve Remote Host Connection". One person connected through another computer, the other had four CONNECTING through the same modem. The latter disabled their firewall and the FIRST did not, but it did not connect to either of them, and I was wondering what else it could be. I opened the invitation file with notepad for the latter of the two, and it appeared to be their local connection address that it sent, so I changed it to their I.P. address and this still did not work, so I'm guessing I maybe did not connect via the right port. From memory it was 3308 or 3380 that it tried to connect on. Anyway, any help would be appreciated. Thanks.Correction, it was port 3389.I doubt I can help but I think more info is needed before anyone can help. What software are using to do this? Are these computers running Win XP? Which version of XP? Running WinXP HE SP2 on a 1157mhz duron processor, 100gig via two hard drives, and 578mb PC133 ram. I'm using the built in windows remote assistance software.Did you try their OUTER IP address or Local IP address? I'm pretty sure it's supposed to be the outer IP address that you need to use. Go here to see the outer IP address.I tried bothThat seems to difficult for me to answer, but you could try RealVNC, that is what I use and it seems to work really well.Yeah, I generally do for local networks and such, but when it's someone over the internet who is a complete novice, I need this to work so they don't have to do anything. |
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| 6718. |
Solve : WINDOWS BLUE SCREEN ERROR HELP? |
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Answer» hi im Evilcyborg and i need help Where is the technical information? Maybe Someone else or I may be able to assist you if you provide it.Quote What does the error message say? [highlight]System specs please[/highlight], more info? What anti-malware programs are you using?sorry im tecnical information say: ***STOP: 0x000000c2(..........................) Beginning dump of physical memory physical memory dump complete just say that not moreMaybe this helps. Or this.and what i do with this Ok I don't know if the websites might have helped, but one thing I would try is to unplug you USB devices and try to reboot(then do system restore), If not try to boot into safemode(then do system restore). If that doesn't work try putting in your WinXP cd if you have one and do a repair install. If all else fails you COULD reformat your harddrive.the is the error |
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| 6719. |
Solve : Publisher files not formating correctly? |
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Answer» I have prepared a couple publisher files and emailed them to myself. They look correct when I view them. I've also emailed them to my wife's computer from publisher and they also look fine there. |
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| 6720. |
Solve : Re: Blue Screen Stop Error Code 0x000000D1? |
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Answer» Does the blue screen come up after a reboot too? |
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| 6721. |
Solve : Having really bad problems with svchost.exe? |
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Answer» Ok. the process svchost.exe has started using 80-99% of my cpu and 100+ MB of ram at certain times. Normaly it's using ~30mb ram and using no cpu but it randomly JUMPS to using all of it and my computer basically locks up untill its done |
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| 6722. |
Solve : Data Execution Prevention? |
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Answer» Does anybody know a way of stopping the "Data Execution Prevention" window from MICROSOFT popping up all the time, because it is constantly shutting down explorer.exe, and I have to manually start it again. ANYTHING would be helpful. Thanks.Do you know how to access the "Data Execution Prevention" settings panel? Have you opened it to review what's there?Haven't had time to look for that YET. Where is it located?Right CLICK My Computer and select Properties. Select the Advanced tab and click on the Settings button under PERFORMANCE. Select the Data Execution Prevention tab. What do you see in the large box in that panel?Thanks, all fixed now. |
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| 6723. |
Solve : doesn't shut down? |
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Answer» HI, I was wondering if i could get some help here. I have a laptop that runs on XP Pro. Just recently, i noticed that every time during the shutdown process, windows saves the settings, then close the network connection and finally shutdown. I don't know why windows just stops at the EVENT of "closing network connection". It SEEMS to me that it hangs or freeze. At first, i left it there overnight THINKING that it should turn off by itself as soon as windows finishes whatever it needs to do. The next morning when i came in, the laptop's still on and windows's still trying to close the connection. Have I missed anything here? I need your advice here. Thank you in advance Lets do some regular maintenence on that machine first if you haven't in awhile: Right click the C: drive in My Computer and select Properties. In the first window is disk cleanup...run that. Then select tools and run both error checking and defrag...both of these might TAKE some time so be patient. After this update all your anti-malware apps and run the scans. Post back with the results...Hi Patio, Thank you for your reply. I have cleaned up the C-drive and defragmented it. It is still the same. However it shut down properly after running chkdsk. Then, the problem happens again. What's the cause behind this? what holds up windows from closing network connection? In addition, i have disable pretty much every processes at the startup using msconfig. This too doesn't bring any impacts at all. Thank you in advanceIf you have the time, press Ctrl, Alt, Del and click Task Manager and select the Processes tab. Write down every running process and post a reply here with the list of processes. One of us will try to figure out what process might be causing the problem and how to fix it. |
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| 6724. |
Solve : UNABLE TO access video-[u-tube-etc]? |
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Answer» My age is showing-! Slow down, what's the problem?Thanks for the reply--Im not a -guru hahah I have IE-6---windows XP serv-pak 2 The fustrating thing is The user on the other half can access all the video- I cant pin down exactly when the problem began--I got the wife a new computer with bells and wistles and the computer shop had this one to swap data to the new one ! sometime there after i ran Norton and superspyware distroyer next time I went to view the sites -I got a window that said I need abobe flash player !!!??? Funny it worked before ! I tried to see a u-tube link and I got a window NEED to have -Java script-I even downloaded a new version and rebooted -same thing ------ Now tell me If you like this idea= This pc has 2 opperating systems--win-EX home and WIN XP pro===IN CHINESE for the wife ! And Both devided into hers and mine -user name - NOW she has her very own pc and I wonder if I might just as well -TOTALLY wipe this one out and reload it as I have the xp disc i got with it ! I hesitate to do so as her side still works for video and I have a bunch of photos and work saved -.. But it would be nice if it just had 1 person on it . I dont mean to be a pest --some on this board seem to have short fuses-- I hate to take it to the shop as they wanted $75.00 to -clean it up and -reload it ----i relise they getpaid for there knowelege==BUT I like to learn things myself Thanks for the reply==Randy I had the exact same problem. I then went to help on the Adobe site. I found a section why won't my videos PLAY. I then found a link to uninstall, which i did. I then reinstalled flash player and can now view vids on You tube!!!! Now a happy guy. Let me know if this works for you. also if you need the links, get in touch. PaulTry uninstalling and reinstalling the flash player, as suggested by pdreeves, and see if that helps. If not, then a fresh install may be the easy option. MAKE SURE you have an original and genuine XP Cd though, and BACK UP anything you want to keep. A fresh install will wipe any crap you have on there and let you start again, often increasing performance and reducing annoyances. I also notice you have both Home and Pro - are they both legal? If so, do you need both? For a fresh install, I'd recommend using Pro, as it has a few extra FEATURES etc. Remember though - if it's not legal you'll RUN into problems. If you can't back up stuff or don't want to reload software etc, try uninstalling/reinstalling both Java and flash player. I wouldn't bother with the PC shop, you can get free help here Post back and tell us if this works, what you plan to do, etc.PDREEVS-Thanks so much -! I will FOLLOW your advise -! Calum==It shure seems like a flash player prob. I cant load flash--I will try to Uninstall it--and then reload--NO=== im shure the winXP-PRO. Is a copy It came from china ..... i will get on the flash player tonight -and let you know How I do----IF I go to do a total wipe out and reload --Would you be kind enough to [hold my hand ]hahahah-I love doing things with the computer But there Is a whole bunch to Learn ! PS-> i went to another yahooo video link and it came up with a flash player in-op warning --I would think the 2nd user would have to access the same player to make the vids play on the side 2! Thanks again _RandyI FIXED IT --I FIXED IT --I FIXED IT --4 HRS WORK --BUT I DID IT YYeeaaaaaaaaaayyyyyyy Thanks for the advise guys ---Very much apprecieated ---REALLY!!!!!! It was the remove flash player and re-install that did it -!!!!!!!Good for you and thanks for posting back. Yes, good for you. Success stories are always welcome. |
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| 6725. |
Solve : System 32 on Startup? |
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Answer» Hi, |
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| 6726. |
Solve : Old comp help!? |
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Answer» ok i got this (actually not half bad) IBM comp that runs Window 98. i took it apart and installed a larger HDD that is compatible w/ the IBM computer because it came from the EXACT model just diff hdd size and it all installed clean and good i still have windows 98. ok so two days later i go downstairs and try to boot it up and it turns on but the monitor doesn't do anything, i've switched monitors w/ my parents monitor (both of them) and it still doesn't work. I've checked the cables and everything is where it's supose to be i've replaced the IDE cables and Power Cables and even the Power supply and used all of the combinations possible of them all to see if it makes it work but none of them do if anyone could PLEASE help me do it fast cuz i gota do a 20 page essay by next week and... yeah... it's a direct link to my computer at skool so then i don't gotta worry about discs... Please help me!GedAwey..... Have you tried to boot it up in Safe mode ? |
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| 6727. |
Solve : all, or most of my .exe does not work.? |
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Answer» hi, Do you have any important data to back up if you cannot fix this? Do you mean the XP install cd?Yes. What does the CD say on it?XP SP2http://www.michaelstevenstech.com/cleanxpinstall.htmlis there any other way of fixing this without doing re install of windows? i can re install some of my programs because i have lost the discs.If you have a real Windows CD of the same OS that is loaded you can try a repair install: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx This will not solve the issue with what caused these problems. As I said, probably malware. |
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| 6728. |
Solve : Windows install trouble? |
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Answer» My brothers computer (dell 3000/ win xp home, 1 gig ram, 80 gig hd) had a black screen this morning after leaving it on LAST night. I came over and rebooted it. The computer wouldnt load. I just decided to do a clean sweep. I formated the HD and went to reload win xp but when it starts to copy files it keeps saying it cant copy most of the files. I tried another cd and I keep getting the same THING. It gives me 3 choices. Retry, skip, and cancel set up. If I skip it, thinking it might only be 1 file, I keep gettin the same thing over and over again. The only thing I can think of is part of the HD is bad and it cant copy the files to it. Any Ideas??? Thanks XP should be installed on the machine that is expected to run it. Is this a legal XP CD, not installed on anpother machine and free of scratches? Im using my XP cd, the Dell didnt come with a back up XP cd. And the cd works fine. I just did a fresh install on my computer a week ago with no problems. And I formated the drive before I reinstalled it back into the dell. Ill try the diag in a little bit. And I tried to run Slax, the cd based Linux OS, and it kind of does the same thing. It will show the boot screen and start to load then bam, blank screen and the cd drive spins down and im LEFT with a blank screen. I still think your hard drive has issues. Try using SeaTools from the SEAGATE site to check it. Quote I still think your hard drive has issues. Try using SeaTools from the Seagate site to check it. I downloaded the samsung diag program and ran the self diag and everything passed. I also tried to run the Seagate tool but it wont load on the dell. I tired multiple disks and none work, it just keeps saying cant not load DOS press any key to retry. I think I might just get a new drive anyways. If it doesnt solve the problem my brother will just have that much more space for his music and videos. Thanks for the suggestions and help. |
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| 6729. |
Solve : A bundle of issues? |
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Answer» I was recently gifted with an HP due to ISSUES with my old compaq. When I received the new comp i felt comfortable tearing the old system apart and determined it was nothing more then a bad vid card. |
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| 6730. |
Solve : Multiple problems installing XP? |
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Answer» Ok. My friend GAVE me their old Pentium 3 and I thought I would reinstall XP on it. I put in my XP start up disk, to get to dos, and I get the A: prompt. I can't however seem to get to the C: where I can type format c: and erase the past. I get a message saying Invalid Drive Specification. |
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| 6731. |
Solve : Windows XP Pro.. Move to new Hardware? |
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Answer» Hello ... I would like to move my Hard drive from my Dell system that is unstable due to hardware problems into a newer HP/Compaq system without having to rebuild the system which is HIGHLY custom configured. This system is a system at a Garage that I support and the Dell got jam packed with greasy dust, brake dust, etc...Nasty and amazing that it still works but crashes RANDOMLY, and keeps blowing power supplies about once every few weeks, even ones with higher wattage rating. The Cooling fans sucked all the foreign particles into the system and even after blowing it all out with canned air, there is a problem that is on the motherboard that causes it to lock up and go to a black screen. Then after turning it on and off about 4 or 5 times it might decide to boot and run for a few hours. |
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| 6732. |
Solve : Restore Windows XP Pro to New Different Harddrive? |
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Answer» I just bought a new 400 GB Seagate HDD. I have a 80 GB Seagate HDD which contains only Windows XP Pro, many INSTALLED programs, all totalling 6.21 GB of info. All data is on a differnet HDD. I want to replace the 80 GB HDD with the 400 GB HDD and copy the Op Sys and installed programs to the 400 GB using Norton Ghost. I would then partion the new 400 GB HDD into 4 partions with PQ MAGIC. Will this work? Will I be able to boot off the new HDD or do I have to reinstall Windows? I don't know if Windows would allow this because they are different HDD's with different SIZES. I've used Norton Ghost before to clone and restore a HDD from the orginal backup. I've never used Norton Ghost to restore a HDD from a different HDD backup, and boot from it. |
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| 6733. |
Solve : MS outlook printing font size big? |
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Answer» i have a user recently having this kind of problem, win 2k pro sp4, ms outlook 2000 pro. fuji xerox 320 and hp laser jet printer, both having printing problem, when she use MS outlook print email, the print out font size is bigger than origin email. happen on both printer. not every email print out like this, just some of it. |
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| 6734. |
Solve : Bluetooth 2.0 USB Adapter.? |
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Answer» HI, I just bought an IOGEAR Bluetooth 2.0 USB Adapter, Class 2. I have installed it and nothing seems to be working, I MEAN it can connect to my cell phone but when I go to setup wizard lets say and go 'File Transfer,' it TELLS me "Device 'Motorola Phone' does not support service 'File Transfer.' However, how come my phone have Bluetooth if it doesn't support it? I found something online that said Verizon crippled Bluetooth: http://www.engadget.com/2004/08/27/verizons-lame-excuse-for-crippling-the-bluetooth-on-the/ But my Motorola isn't that model. Mine is a RazR V3M. Does anyone know what I can do or should I return this Bluetooth device back to CompUSA? Thanks everyone. R.There are several things you can do with BlueTooth, including file transfer. It may be your phone just doesn't support file transfer. It doesn't mean the adapter or phone is faulty. Try reinstalling the SOFTWARE and drivers and see if that helps, beyond that I'd say your phone just doesn't support it. Athough it really should, my friend has a V3 and his does . . . Have you tried anything other than File Transfer?Yes, I have tried other things than file transfer and nothing really is going on. I am going to the Verizon store today to see if they can help.Do you get the same MESSAGE with everything you try? That your phone doesn't support it? Have you tried reinstalling software/drivers as I suggested?I went to the Verizon store today, and the women turned on her Bluetooth and she did not detect it on her cell phone either. So maybe it is the cell phone problem? At any rate, the lady told me to go to the technical Verizon center. |
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| 6735. |
Solve : [fast help pls] Can't restore image? |
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Answer» Hi there, Target partition must be at least the size of the original source drive What I unsterstand from that message, perhaps i'm wrong, is that my drive isn't as BIG as the drive where the image came from. But that is my problem, that can't be right because that image is made from the exactily same drive!! How can I resolve this problem and get to my really VALUABLE data that is stored on that image? quick help would be appriciatedI'm working under windows xp professional sp2 btw, wouldn't post a new message for SAYING this but as seen I can't edit my own posted posts anymore :-/Have you tried restoring it to a different drive if there is one available? Try restoring in safe mode? And I know Acronis TrueImage can boot from a CD and do imaging stuff from the CD - can drive image xml do that? Are you sure the partition is the same size? Quote Have you tried restoring it to a different drive if there is one available?No other drive is avaible, but I don't see why there should be another avaible :-/ Quote Try restoring in safe mode? Why on earth would that make a difference? Quote And I know Acronis TrueImage can boot from a CD and do imaging stuff from the CD - can drive image xml do that? I don't think so, but still, what would that help to my problem, it's not like that would solve my problem I think Sorry if this answer came a bith rough but I'm really desperate and I don't want to make THINGS worser by do a wrong action Quote QuoteOther drive - maybe there's somethign wrong with the drive/maybe the program doesn't like it?Have you tried restoring it to a different drive if there is one available?No other drive is avaible, but I don't see why there should be another avaible :-/ Safe mode - no idea, random suggestion. It sometimes helps. Boot from CD - the drive wouldn't be in use then. I know I couldn't make an image unless I booted from CD because the drive was in use. Anyway, are you sure that the partition is the same size? And, can you use drive image xml to explore the image? I know Acronis can, without restoring it - it sort of mounts it like just another folder. Then you could get your data back. Also, where is the image stored?blackberry...... Quote Target partition must be at least the size of the original source drive Ok ...lets check a few things....... 1st ....you are using Win XP Pro /SP2 now and the same Win XP Pro/SP2 as before the format ? 2nd... Was the partition size exactly the same size before the format as it is now , after the format ...... ( Not the HD size , but rather the actual partition created on that drive ) ? 3rd....What do you have the backup info stored on now ? ***Sorry about asking things which may have already asked ........ I didn't read any previous posts as I responded directly from a PM *** dl65 Ok ...lets check a few things....... Quote 1st ....you are using Win XP Pro /SP2 now and the same Win XP Pro/SP2 as before the format ?I guess, but this is now a clean install of xp pro with no antivirus, and other programs only standard installed programs and xml partition maker Quote 2nd... Was the partition size exactly the same size before the format as it is now , after the format ...... ( Not the HD size , but rather the actual partition created on that drive ) ? Good question. That might be a problem. The hd size is defenaitly the same size, but the partition size should be too. I formatted them both with the windows xp cd in ntfs. How can I make it bigger? Quote 3rd....What do you have the backup info stored on now ? An externel hd of lacie which is 250 gb but I can NOT restore my image on that one. This is full with important data from clients, as my image is too which I can't restore Thanks for helping and i realy hope we'll FIND the problem soon. |
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| 6736. |
Solve : When i caps lock? |
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Answer» When I use the Caps Lock button on my KEYBOARD, a little popup comes on with, "CAPS LOCK: ON" or "CAPS LOCK: OFF" can someone tell me how to shut this off? Thanks.Computer or motherboard make/model? Is that the keyboard that came with it? |
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| 6737. |
Solve : WinXP issue with scrolling? |
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Answer» This is probably a simple problem, I just can't find the answer. When I pull a web page up or just any page, when I'm wanting to scroll down using the arrow down key, it flips pages??? It doesn't scroll down line by line, its like paging down. How do I fix this??? I'm going to re-install the video driver, if this doesn't fix my problem I believe the next step is the WinXP enema. You are a prime candiate for Acronis True Image so you never have to do this again. Read about it here: http://www.acronis.com/homecomputing/products/trueimage/ and get it for much less at www.newegg.comThanks GX1_man, I may check out the trueimage, sure beats installing everything. I appreciate everyones help in trying to solve my notebook problems. Eventually, I'll get it working the way it should. Thanks Again |
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| 6738. |
Solve : How do you remove files that are too long? |
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Answer» Hey... This is an interresting and fun problem. I was backing up all my data to an external HD via copy and paste and got an error message stating the the FILE name or path is too long in length. I troubleshot the file down to a Temporary Internet File that my system picked up along the way with a huge name of random alphanumerics like jkhd7976w8e5f765w7e6f8689wef7567ef6786w ef786weqf.... and so on with no file extension. KillBox solves all...Any difference between KillBox and Pocket KillBox? Or are they the same program?Looks like the same program to me.I use Window Washer by:Webroot. It ain't free though. I really like it. :-? http://www.webroot.com/consumer/products/windowwasher/?rc=4929&ac=5190515I've heard good things about Window Washer. However, CCleaner does a good enough job for me. And it's free I have no money to buy anything else. How much is Window Washer? Edit: $29.95 from their website. And is it much better than CCleaner?I agree that CCleaner does a good job of cleaning Temporary Internet Files. He could also just RUN Windows Disk Cleanup. |
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| 6739. |
Solve : XP boot-up stuck in a loop? |
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Answer» I have a 2nd hand PC running XP that won't start up - on switching the PC on I get the bios info on screen, then about 5 seconds into the windows xp screen the screen blanks out and then the machine reboots. starting in Safe Mode has no effect and starting up from a windows XP install CD gives me the message that I need the restore plus! disk instead of the XP disk - which of course I dont have!!!. Any help appreiciatedTry and boot the machine in safemode by tapping F8 while it is booting...then check Control Panel / System / Hardware / Device Manager and see if any devices are showing a yellow exclamation point.As I mentioned 'starting in Safe Mode has no effect' I get the safe mode options - choose one of them - and then go back into the startup loopYou will need to post more info on that machine and what happened prior to this and someone will be along shortly...Can you be more specific about what other info you need?? The PC has worked (its a friends) and I only have my set of software not the originals, which as I have explained wont boot it, apart from a xp home disk which in safe mode tells me the disk has XP pro installed, but my xp pro install wont boot the machine up Is this a legit install of XP on there? Is that a legit XP Pro CD you are using? Did the machine in question have an OEM version? What make and model computer is it? I think the ANSWER is within that last paragraph. |
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| 6740. |
Solve : I deleted some files? |
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Answer» Like an idiot I deleted a few files by accident. I used the SET up cd to replace NTLDR but now it is asking me for hal.dll which I did not delete. I was not able to add that back. Like an idiot I deleted a few files by accident. I used the set up cd to replace NTLDR but now it is asking me for hal.dll which I did not delete. I was not able to add that back. How do I get past the I get the reinstall system32 \hal.dll?where am I running this from? Start/Run sfc /scannow Quote where am I running this from? I don't know...Where are you at ? ? We can't see the machine from here.Where should I be running it from? I tried from the a: prompt after USING a boot disk and from the C: prompt after using windows recovery mode. I have to go out for a while . Thanks Quote QuoteThe sfc/scannow must be ran from inside Windows. Can you get into Safe Mode? Keep pressing F8 as your computer starts up.I can't get into windows. I need to use the set up cd and copy the files I deleted to the C drive. I just need to know what to copy and hope that it works.It's unlikely that it will work. Follow Patio's link for repair installation. You should be able to keep your data files.I don't see any link. Are you saying I can reinstall windows?where am I running this from? will it just install windows and not mess up the othjer files? Quote Repair install of XP Click on "Repair Install" and read that.I am using win xp home on my desktop. I think it may have been windows millenium first. My computer was slow but no viruses or worms. I got a little reckless and deleted ntldr and some of the files from 2003 in my boot directory. it would not boot into windows. I copied ntldr, boot.ini and ntdetect.com back on the c drive. now it says When I boot from the set up CD I am getting: Windows could not start because the following file is missing or corrupt: \system32\hal.dll please re-install a copy of the above file All that repair install is way over my head for now. Can't I just recopy the files I deleted to the root directory? but I only deleted files from c:\ not from system32 Quote All that repair install is way over my head for now. If you think that simple instruction is over your head, then you are really going to hate learning how to extract files from a CD.I just fixed it myself by searching this site. All I had to do was rebuild the Windows boot.ini Then Windows STARTED, then I restored the files I deleted and replace the new files I created or moved and it is fine. Thanks |
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| 6741. |
Solve : programs open up off screen? |
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Answer» My son tried to change the resolution setting (control panel, display) on his computer and now all of his icons have disappeared. If he tries to open control panel or any other program they open up off screen. The program name appears in the task bar but all you can see is the desktop. Would appreciate any help. Quote My son tried to change the resolution setting (control panel, display) on his computer and now all of his icons have disappeared. If he tries to open control panel or any other program they open up off screen. The program name appears in the task bar but all you can see is the desktop. Would appreciate any help. Have you reset the resolution yet to the original resolution?Can't. The start menu is there but when you select setting, control panel it also opens up off screen. Control panel appears in the task bar but you can't see it to select display or reset the resolution. I should have mentioned he is running Windows XP. Quote Can't. The start menu is there but when you select setting, control panel it also opens up off screen. Control panel appears in the task bar but you can't see it to select display or reset the resolution. I should have mentioned he is running Windows XP. Have you tried safe modus yet?If I'm understanding this CORRECTLY, the resolution is set too low for anything to fit on screen properly. Try right clicking on the icon on the taskbar and choosing "size" or "move" and resizing or moving the Control Panel window so you can see it, and reset the resolution from there. Alternatively, blackberry's suggestion of using Safe Mode would work - Safe Mode uses a set resolution, so you'd be able to change the resolution from there without having windows disappearing off the edge of the screen. However, I'm not sure if changes made in Safe Mode are PERMANENT or not - I don't know if the resolution you select there will affect the resolution in normal mode. Hope this helps.Problem solved. I opened in Safe Mode. I was given the option to continue in safe mode or use the system restore feature. I restored the computer to an earlier date and everything is fine now. Thanks so much for your help!!Good one, glad you're sorted. Forgot about system restore because I never use it. Good call for safe mode, blackberry Quote Good one, glad you're sorted.YEP Quote However, I'm not sure if changes made in Safe Mode are permanent or notSeems like it is Glad that I could help you ssfitzmo Quote However, I'm not sure if changes made in Safe Mode are permanent or notIndeed. I haven't had to use safe mode much, or not to change settings at least. I did have a horrific experience with a fingerprint READER which called for safe mode . . . and the ATi drivers . . . but that's getting waaaay off the topic. |
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| 6742. |
Solve : My Computer will not boot up.? |
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Answer» Hello, |
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| 6743. |
Solve : PC freeze? |
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Answer» Hi, I'm not sure how to search for similar topic so i decided to start a new one. Hi, I'm not sure how to search for similar topic so i decided to start a new one. I don't know what this means. So it has always done this? Is that a legal XP installation? Home or Pro? This could be HARDWARE or software. Just because something runs doesn't mean it runs correctly. I would check the RAM with the free diagnostics at www.memtest86.com, then check the hard drive with the free diagnostics from the appropriate hard drive maker's site. Obviously the RAM has been upgraded, as no machine comes standard with 1.25 gigs. You need to make sure that it is not causing a conflict. Remove all RAM and add in cards and reseat. Post back with your findings. |
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| 6744. |
Solve : Isass.exe - System Error? |
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Answer» A friend of mine has a problem with her PC. Isass.exe - System ErrorAfter click OK or close the dialogue box, the computer restarts. And it will happen again. It is running Win XP (not sure about any SP), Celeron 1.70 Ghz, 256MB RAM. I've checked around the internet and there are suggestions about problem with hibernation, bad RAM or corrupted Windows. My friend was not trying to hibernate the PC prior to the issue. She's not so computer literate so she cannot TELL what exactly she has done before the error. She was doing something with Norton Systemwork and after restarted, the error happened. I've tried to re-sit and replace the RAMs, but still same. As for corrupted Windows, reinstallation is the last resort. Any idea? Thanks.Isass or lsass? Be careful with this one.Fed is correct...these are 2 different beasts.Sorry about the confusion, just realize that there are both Isass.exe and lsass.exe Since I don't know what is the font type of Windows dialogue box header, I CREATED 2 folders NAMED Isass and lsass respectively. And the error message seems to be lsass.exe Please REFER images attached. Thanks.There are no attached images...Error attaching file.Can you start in safe mode, if so then do a windows search for Isass.exe.What do I do with the file? (I'm on my own CPU now, so better ask before I switch)The first thing i would have her do is DLoad and update Ewido...Then turn off system restore...dis-connect from the web and re-boot into safemode and run the Ewido scan...If you find Isass then run Ewido/AVG Online Scan under safe mode + networking. [edit]You're too fast Patio. LOL![/edit]Her computer don't have Ewido and only has 56K connection.... But I can install Ewido in Safe Mode, right? (Not sure about that :-P)Yes it will install in safemode...if she has a slow connection DLoad it on your machine, copy it to her's and add it to your protection arsenal.... |
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| 6745. |
Solve : USB Port Question? |
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Answer» Hello ALL I'm NEW here and a bit green with Computers :-/ I'm pretty sure a USB 1.1 port will work fine with USB2 devices, they just wn't work as fast as on a USB2 port.I believe this is true with many, but probably not all USB devices. My USB 2.0 Flash drive will work on a USB 1.1 port but Windows displays a message saying this device will work faster on a USB 2.0 port. Brother BOB, do you have ports on both front and back of your computer? Have you tried all ports? Do your USB devices specify USB 2.0? What do the system requirements for them say, anything such as "will work with either USB 1.1 or USB 2.0"? Soybean, I have two vacant USB ports on the back and none on the front. I tried all ports and none work with either of two devices I tried The Kodak camera that I'm using calls for only a USB port :-? It almost seems like the ports are off! How can I check if they are on? I have gone into the Device manager and it states that the USB ports are working normally I doubt that is correct Read and do the below test to confirm if you have USB1.1 or 2.0 http://www.usbman.com/Guides/checking_for_usb_2.htm If your using XP a lot of issues are resolved with service pack 2.Do you have it installed? Edit: Read the post after mine.I was keying in on the laptop for some reason. Scroll down a little and read what Soybean wrote.Much Better! An add-on card might be the easiest way to resolve this. Some of them are quite inexpensive. For example: Rosewill PCI to 2+1 USB2.0 Cards Model RC-100 - Retail . This card provides two USB 2.0 ports on back of your computer. It also has pins for connecting the wires leading to the front USB ports on your computer. Here's a card with 4 ports on back: ENCORE 5 Port USB2.0 PCI Card Model ENLUSB2-5PCI-BR - Retail. This one cost $2 more but has good reviews: Rosewill NEC 4+1 Port USB2.0 PCI CARD Model RC-101 - Retail Of course, you'll need to open your computer to INSTALL such a card; they FIT into a PCI slot. You might also want one or more USB 2.0 Extension Cables to easily connect to one of those rear ports without having to get access to the back of the computer.Thank you all for the feedback and the GOOD info [smiley=dankk2.gif] I did the check in my Device manager and I have a USB 1 [smiley=angry.gif] I ASSUME that the USB 1 port will not work with my devices from what I'm reading here :-? I'm going to go ahead and order the better Rosewill NEC 4+1 Port USB2.0 PCI CARD Model RC-101 That Soybean suggested [smiley=vrolijk_26.gif] I'm still at a loss as to WHY the USB port I have shows no sign of connectivity when a device is connected [smiley=undecided.gif] Thanks Again [smiley=dankk2.gif] [smiley=vrolijk_26.gif] [smiley=wink.gif] Quote I'm still at a loss as to WHY the USB port I have shows no sign of connectivity when a device is connected Sometimes electrical components fail. If ME came with that gateway is is at least 5 years old. Easier to use an add-on card than replace the entire motherboard.OK! GX1 Man, I'm with it! |
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| 6746. |
Solve : Start Up issues with XP? |
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Answer» A friend recently GAVE me a dell LAPTOP to fix. |
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| 6747. |
Solve : copy old HD to new?? |
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Answer» Is it possible to completely copy a HARD drive, OS and all from one computer to ANOTHER and make it a second drive on the new computer? Copy HP hd with win 98se to compaq hd with winxp.It is possible, using a program such as Norton Ghost or Acronis TrueImage. |
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| 6748. |
Solve : Windows XP can't see hard drive? |
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Answer» Does anyone know how to make Windows XP SP1 recognize a SATA Seagate 250gb hard drive?There may be a few registry hacks to enable LBA, but they may be risky and I wouldn't know where to find them. There may be a few registry hacks to enable LBA, but they may be risky and I wouldn't know where to find them. Is this XP Professional? Keep watching Calum. I've already went into the BIOS for the RAID/SATA and enabled them. I went to Seagate's website and they had a partition SETUP that is supposed to allow Windows to recognize the hard drive. It put a 137GB partition, which also went unnoticed. By the way, this is Windows XP Pro SP1. This is what I already had, and I was kind of hoping I could get it to work before PUTTING money into SP2. I'm beginning to have my doubts though. I'll continue to troubleshoot with this... if anyone can think of anything, I would really appreciate it! Thanks guys!There is no money involved in SP2 it is free from the Mothership. Enabling it in the BIOS is not the same as installing drivers.Look in the bottom right corner of this page for a free download link from Microsoft. http://www.microsoft.com/windowsxp/sp2/default.mspx There is no good reason not to have SP2 on an XP machine. Quote QuoteWill do, even though I am perhaps a little late . . .There may be a few registry hacks to enable LBA, but they may be risky and I wouldn't know where to find them. I was bored, so I searched the forum for my name and found this thread . . . I really don't have anything better to do. Quote There is no good reason not to have SP2 on an XP machine.Agreed . . . unless . . . you don't think . . . aharr, matey! . . . no, he wouldn't . . . Seriously, there were a few problems with SP2 when it was first released, but I think most of them have been addressed now. And it is in fact free. If you're legal, that is. SP2 is essential to a good running XP machine...Period end. |
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| 6749. |
Solve : DELETE KEY inopperative? |
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Answer» HELP. Having had big trouble with McAfee I had to have my HD wiped and M 2002 Proffesional SP2 was INSTALLED. For a while all was well then my Delete key would not work, so I have to use the Backspace key. I used to be abale to position the cursor at the beginning of a word/line, then press & holding it would gradually delete the text. I have been instructed to make sure the box is unticked for Word Perfect and Navigation Keys but this has not reloved the problem. Please don't direct me to the registry or into the bios, they are no go areas for a silver surfer I'm afraid. I need simple concise help. daveDWelcome aboard Dave... So, your Delete key works right with all programs except Word, right? That certainly was not clear from your original post. In fact, you never even specifically mentioned Word in your first post. OK soybean, sorry if I my initial thread was not explicit enough but now that is somewahat clearer do you have any suggestions as to what the cause might be, and more important, what the remedy is? Cheers Rupert.I suggest you delete your Normal.dot file, as explained here: Fixing your Normal.dot . I can't guarantee that will solve the problem, but it's worth a try. Note: any preferences that you've changed from the original/default Word settings will be lost, along with any customized toolbars, etc. If you're concerned about this, change the name of your Normal.dot file instead of deleting it. Then, when Word creates new one, if that does not solve the problem, you can go back to your previous Normal.dot file by deleting the new one reversing the name change on the old one.Hi soybean, I am most grateful for the time you must have spent responding to this troublesome issue that has come my way. It is obvious that your knowlege of this I.T. stuff far exceeds that under my horizon & things you will undertake without hesitation for me, have a big red Caution sign over them, this one being no exception. If you had been able to assure me that following these instructions would solve my problem I would confidently proceed but if my reply appears to be less than prompt it is because I would like to run it past someone here -maybe the local computer shop owner- before I go about altering settings that are usually out of my reach. With that said however I will certainly post a reply ASAP. Thanks again Rupert.If however this doesn't work and you can't fix the Delete button, for faster erasing of text, hold down control whilst pressing backspace. This deletes a word at a time.Suit yourself but you should realize that your local computer shop may not have a high level of expertise in this particular issue. This is a Word issue. Does the local shop have expertise in Word? Maybe, but I rather doubt it. They are more focused on hardware and operating systems. The procedure regarding the Normal.dot file changes no settings in Windows; it relates only to Word. There are numerous references to the procedure. I already cited one; here's another: Replacing "normal.dot" when MSWord Becomes Unstable As I said, you can rename the file instead of deleting it. This is really a simple concept, a simple task. Just rename the file and let Word create a new one. But, since you seem very uncomfortable with proceeding with it, finding someone who can render direct personal assistance might be best. Hi soybean, I must emphasise that as a Silver Surfer I am most grateful for any assistance that is offered by readers not least your good self. I have copied your replies and will file them in my "Help" folder for future reference. As for the "Delete Key " problem I sent it to a few different forums and a lady from the USA responded with the simple answer to my problem, I paste it below for the benefit of other readers who may just encounter the same hurdle. Of course I give all credit to Suzanne who, like yourself and many others who contribute to these forums, are a lifeline for guys like me who grew up in the days when even a pocket calculator was science fiction. "DELETE KEY" ANSWER Open Tools | Customize and click on Keyboard... Choose any command at random (the first one will do) and in the "Press new shortcut key" box, press the Delete key. You should then see "Currently assigned to: EditClear." If you *don't* see that, then select All Commands under categories and scroll down to EditClear. Press the Delete key and click Assign. Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Well, rupertB, you did a good job of researching that. Apparently, the original, default, setting in your Word got lost somehow. By the way, when you were looking at the Customize Keyboard screen, did you NOTICE where the changes made there are saved? In Normal.dot. So, the procedure I suggested would have solved the problem. By deleting or renaming Normal.dot, Word would have created a new Normal.dot the next time it was launched. That new Normal.dot file would have contained the standard default settings and your Delete key function would have been restored. However, I would agree the procedure provided by Suzanne S. Barnhill, Microsoft MVP (Word), is better because it deals directly the specific problem here. Making Word create a new Normal.dot means any preferences or customizations the user had previously saved in Word would be lost; they would have to be recreated by the user. Of course, if no changes had previously been made to the default settings, this would not be an issue.Hello again soybean, thanks again for your help. I have a sneeky feeling I caused the problem myself after reading a tip in a local computer mag. on how to create ones own keyboard shortcuts. Suzanne in fact gave the sequence of moves in her reply that enambles one method of achieving this function. The web site of the UK based mag. is:- Am I right in assuming that this means of creating shortcuts is called making a "Macro"? They certainly [for me] TAKE the tedium out of having to operate the mouse with my right hand. Seeing Iam retired I have plenty of leisure time much of which is spent on my computer (ever seeking to learn something new) which means my right hand is showing signs RSI, hence the quest to learn as many default shortcuts as possible as well as devising as many of my owm as possible. The limitation lies only in the number of key combinations and the memory to recall them. May I take this opportunity to wish you and the other readers who open this thread a very Merry Christmas & a Happy surfing New Year. Rupert B |
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| 6750. |
Solve : Recovery CD? |
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Answer» HI everyone, Does anyone know a website that sells xp recovery disks or a good site that will tell you how to make one? Thanks MartinWhat do you really need? This may be what you're looking for?What make and model of computer? A recovery disk, if AVAILABLE, should first be sought from the manufacturer. Some details of your EXACT situation would be helpful.Guarenteed drive by...Its a packard bell EASYNOTE R1938 i cant find where to buy it or download a program to make one for me. nothen is wrong with the laptop at the moment but i would like it for the future.What you need is a good imaging/backup program. I use and recommend Acronis True Image, available at www. newegg.com for the best PRICE, but here is a link to the manufacturer's web site so you can read about it. http://www.acronis.com/homecomputing/products/trueimage/Thank You |
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