(a) (i) Consumer Rights are now an integral part of our lives like a consumerist way of life market resources and influences are growing by the day and so is the awareness of one’s consumer rights. 

The following are the consumer rights: 

(A) Right to Safety 

(B) Right to be Informed 

(C) Right to Choose 

(D) Right to be Heard 

(E) Right to seek addressed 

(F) Right to Consumer Education 

(ii) Direct Labour Costs is that cost which are specifically and conveniently traceable to specific products. Labour takes an active and direct part in the production of a goods. Indirect Labour Costs is that cost which cannot be easily traced to specific units of output. Labour is employed for carrying out tasks incidental to goods produced. 

(b) The following are the two functions of a Central Bank : 

(i) Banker’s Bank : The central bank acts as a banker to all the commercial banks in the country. This means, the relation of the central bank with other banks of the country is almost alike to those of a bank with its customer. Commercial banks are required to keep a certain proportion of their deposits in the form of cash reserves with the central bank. These reserves facilitates the central bank to control the issue of credit by commercial banks. 

(ii) Custodian of Foreign Currency : The central bank is the sole custodian of gold and foreign currency reserves of the country. It preserves the reserves of the country, in order to utilize them for making payments to foreign countries when the balance of payments is unfavorable, foreign exchange resources are reduced. The central bank, therefore, advises the government to impose restrictions on exports and encourage imports or vice-versa in such a way that the balance of payments may be favorable to the country. 

(c) The two methods of On-The-Job Training are : 

(i) Apprenticeship Training: In this method, the trainees learn by working with those who are already skilled in their jobs. It aims at providing necessary background; practical know ledge and necessary experience to the worker. The Government of India has set up Industrial Training Institutes (ITIs) for the purpose of apprenticeship training. During this training, trainee may be given a stipend. 

(ii) Job Rotation: In this method, the trainee is periodically rotated from job-to-job. The trainee gets job knowledge and gains experience in different assignments. Few persons have the capacity to move from one job to another. So, the persons to be trained arid the jobs to which they are to be rotated should be selected carefully.