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Answer» Hello Everyone!
So this thread is probably going to have a lot of information on it, but please don't be discouraged, I really, really need help with some issues I've been having and if someone could solve this for me that would be amazing.
So, I've been experiencing timeouts. It seems I get timeouts whenever using some sort of wired connection. If I used an ethernet cable connected to my router, I would get timeouts in several applications such as Minecraft and Teamspeak. If I used Wireless, I was fine. So after lots of troubleshooting, I couldn't find a fix, so I've been using Wireless ever since. Lately however, my wireless has been unusually slow, not for everyone in the house, just for me. So what I did to solve the issue is I setup a D-Link DIR600 in my room to act as a Wireless Access Point. I now get slightly faster speeds and 5 bar connection, rather than the 2/3 bars I was getting previously. Now, I thought I wouldn't get these stupid timeout errors when connecting to this Wireless Access Point, turns out I still do. On Teamspeak for example; I will be talking to people and EVERYTHING will be completely normal, I won't lag or anything, and then BOOM, I get disconnected. As I said, no lag, no warning, I just get disconnected. It's almost as though my router is randomly cutting me off.
So what I thought I'd do was replace my primary router (BoB Lite) with the D-Link DIR600, and then use Wired connection, because I assumed that the BoB Lite was causing the timeout issues. Now, I can't EVEN connect to anything wired. I must have changed a setting when troubleshooting or something. But now I can't source internet from my laptop (ICS), and I can't connect to my original or new router wired. The only way I can currently get internet is by using the DIR600 in my room, but I still get timeouts when using applications such as Minecraft and Teamspeak.
So yeah, multiple issues. Firstly, if I could just solve the timeouts then that would solve everything, I could continue connecting to the modem in my room, and everything would be fine. OR, is there a way I could someone reset all my network settings that I may have messed up when troubleshooting? As I can no longer connect to any modem with a wired connection, not even the DIR600 which could have solved the problem.
If anyone could help me out that would be GREATLY appreciated. This is a really annoying issue and I've tried to troubleshoot it myself for ages now, but with no luck. IF anything in this thread doesn't make sense to you please tell me and I'll gladly explain myself.
Additional/Summarised Information: My primary router is a BoB Lite, my ISP is iiNet. The modem in my room is a D-Link DIR600. I'm using a NetComm N150 USB Adapter to connect to Wi-Fi. I'm using Windows 7 Ultimate 64-bit.
Thanks very much,
InnugHad to look up your hardware... never heard of a Bob Lite ... but here it is for others who may also question it: http://www.jackcola.org/2011/08/review-of-iinet-bob-lite-modemrouter/
I'd run a persistent ping from systems in your home to make sure that this issue is in fact with just your one computer. Usually the case is that one person experiences the problem first and others on the same internet connection dont pick up onto the issue RIGHT off due to idle time while a glitch happens or some other reason.
If you run from command prompt:
ping www.google.com -t
And let it run for about 30 minutes you should see information scrolling showing that its pinging google repeatedly. After about 30 minutes, you can even leave this to run longer if you like, you press CTRL + C to end the persistent ping and you will then see the statistical information collected.
It would look like this:
Quote Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=42ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=102ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Reply from 74.125.226.83: bytes=32 time=20ms TTL=53
Reply from 74.125.226.83: bytes=32 time=21ms TTL=53
Ping statistics for 74.125.226.83:
Packets: Sent = 141, Received = 141, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 121ms, Average = 24ms
Control-C
^C
C:\>
And you are looking at this info to check for Lost Packets and how many were lost, as well as Minimum, Maximum, and Average Latency measurements.
If you have lots of high latency, you could lose your connection with online services through time-outs which otherwise are not a packet loss. If you have horrible latency such as averaging 200 ms or more, and maximums in the thousands of ms, and this is happening from multiple computers on the same internet connection then you would want to contact your service PROVIDER and have them come and service your setup.
*** Lastly if others on this shared internet connection are downloading or streaming large amounts of data when you are trying to maintain connection to online services, they could be choking off your bandwidth and be the cause of your problems. The solution to this would be to install a router in place that has bandwidth throttling so that your not left with no bandwidth when others are downloading and streaming.
I had to add throttling to my router so that my VoIP phone for example when in use is given a dedicated portion of the available bandwidth in which the phone is given higher priority and so the phone will never malfunction during downloads or streaming of movies etc. Without the throttling is there was a download and someone else streaming and we got a phone call, the phone would act up and the voice would be choppy or we wouldnt hear the person at the other end etc.
From info online the Bob Lite router appears to lack features that would make it easy to configure bandwidth throttling, however you could always add a router after the Bob Lite that everyone then connects to that has bandwidth throttling rules to control who gets what for bandwidth. This adds a small amount of latency, but if the Bob Lite is required for your ISP connection and you need additional features adding an additional router in line that has the ability to set rules can give you the features needed if this is the problem your facing.
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