1. Possible Agents:

• Users who are authorized to execute the TASK
• Configured during Task definition (Org Unit, Position, User, Work Center, Role, Rule)
• If a Task is configured as General Task, then all users become possible users.

2. Responsible Agents:

The users to whom the work item needs to be sent.

This is set during STEP definition. Note that Possible agents are defined during Task definition. (Org Unit, Position, User, Work Center, Role, Rule, Container Element) 

Note: The work item RECIPIENTS is determined by intersection of Possible Agents and Responsible Agents. 

3. Actual Agents: Actual user who EXECUTED the dialog task.

4.Excluded Agents: Users who are not supposed to execute the dialog task (even if they are in possible agents)

1. Possible Agents:

2. Responsible Agents:

The users to whom the work item needs to be sent.

This is set during Step definition. Note that Possible agents are defined during Task definition. (Org Unit, Position, User, Work Center, Role, Rule, Container Element) 

Note: The work item recipients is determined by intersection of Possible Agents and Responsible Agents. 

3. Actual Agents: Actual user who executed the dialog task.

4.Excluded Agents: Users who are not supposed to execute the dialog task (even if they are in possible agents)