1. grapevine communication:

The network or pathway of Informal communication is known as grapevine communication. Because the origin and direction of ow of the informal mes-sages cannot be easily traced.

2. useful and a cause for disturbance in an organization:

a. Advantages of Informal Communication:

1. Employees can develop friendly relationship.

2. It is very flexible and faster than formal communication.

3. Employees attitudes, reactions, etc. to the plans and policies can be easily ascertained.

4. It reduces tension in employer employee relations.

5. It can be used in conveying certain information which cannot be passed through official channel.

6. Special efforts and expenses are not necessary for informal communication.

b. Disadvantages of Informal Communication:

1. It tends to carry inaccurate information.

2. Its origin cannot be traced and responsibility cannot be fixed.

3. It is unsystematic and cannot be relied upon.

4. It leads to leakage of confidential information. 

5. It often carries rumours and misunderstanding.