12 The process of comparing actual performance with standards and taki – InterviewSolution

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1.	12 The process of comparing actual performance with standards and taking necessary corrective action is called(A) Controlling(B) Communicating(C) Co-operating(D) Co-ordinating
Answer» controlling. The steps are given in explanation. Explanation:The basic control process includes the following steps: Setting performance standards: Managers must TRANSLATE PLANS into performance standards. ...COMPARING actual performance with standards or GOALS: Accept or REJECT the product or outcome. Analyzing deviations: Managers must determine why standards were not met.

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