1.

A call center handles(a) Only in-bound voice based business(b) Only out-based voice based business.(c) Both voice based and non-voice based business.(d) Both customer facing and back-end business.

Answer»

A call center handles



(a) Only in-bound voice based business



(b) Only out-based voice based business.



(c) Both voice based and non-voice based business.



(d) Both customer facing and back-end business.



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