1.

a. Explain any three advantages of letters as a method of business communication. b. State any two limitation of telephonic conversation as a method of business communication.

Answer»

(a) Advantages of letters as a method of business communication:- 

(i) It is suitable for long distance communication. 

(ii) It can be used as legal document. 

(iii) It can be sent to many persons at a time.

(b) Limitation of Telephonic conversation: 

(i) Phone conversation is less personal in many ways and can lead to miscommunication and misunderstanding. 

(ii) It is more expensive as compared to other methods of communication



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