Expectations of the employers are : 

1. Employees should be dependable and should keep secrecy of the business. 

2. Employees should achieve sales targets of the business firm. 

3. Employees should achieve profits for the firm. 

4. They expect quick learning on the part of their employees. 

5. Employers expect feedback of the products or services supplied by the business firm.

(2)

1. Anytime, Anywhere Services : Internet technology is available anywhere, anytime, i. e. 24 hours service across the world. 

2. Cost Effective : E-commerce transactions lead to reduction in cost by sending e-mail etc. 

3. Online Marketing : It is buying and selling of goods on internet. 

4. Way of Information : Important information about consumer needs can be gathered with the use of e-commerce technology. 

5. Effective Advertisement : E-commerce is also a source of advertisement. Through internet a seller can give information to the consumer about its product. 

6. Instant Services : E-commerce provides promptness in service through which customers can get information in seconds while sitting in home or office. 

7. No need for Middleman : E-commerce does not require involvement of any middlemen, as there is direct contact between buyer and seller. 

8. World Level Expansion : Business has expanded many times through global reach of internet. 

9. Multiple Models of Business : E-commerce serves as a medium of interaction between customer to customer (C2C), between business to consumer (B2C), business to business (B2B) etc.