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(A telephone call)Prabhu : Good morning madam. Is this VIMS hospital?Clerk : Good morning. This is VIMS. Who’s calling?Prabhu : .............. from Koppal. (Introducing)Clerk : ............. (Offering help) Prabhu : I have an appointment with Dr. Narayan on 27th of this month Would ? (Requesting another appointment)Clerk : just a minute. I will check. .............. (Enquiring)Prabhu : My patient ID is VIMS1774, madam.Clerk : Es 29th of this month OK? Prabhu : It’s OK, madam. Thank you.

Answer»

Prabhu : Good morning madam. Is this VIMS hospital? 

CLerk : Good morning. This is VIMS. Who’s calling?

Prabhu : I am Prabbu speaking from Koppal. (Introducing)

Clerk : How may I help you? (Offering help)

Prabhu : I have an appointment with Dr. Narayan on 27th of this month. Would you please reschedule my appointment for another day? (Requesting another appointment) 

Clerk : Just a minute. I will check Can you please give your patient ID? (Enquiring) 

Prabhu : My patient ID is V1MS1774, madam. 

Clerk : Is 29th of this month OK? 

Prabhu : It’s OK. madam. Thank you.



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