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After setting the performance standards the next step in the controlling process is the ‘measurement of actual performance’. Explain this step in the process of controlling. |
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Answer» Controlling process. Controlling is a systematic process involving the following steps: Measurement of Actual Performance: Once the standards have been established, the second step is to measure the actual performance. Comparison of Actual Performance with Standards: The third step in controlling process is to compare the actual performance with the standards. Such comparison will reveal the deviation between the planned and actual performance. Analysing Deviations: Some deviation in performance is expected in all activities. So, the next step in controlling process is to analyse the deviations. For this, an acceptable range of deviation must be fixed as significant deviations need more attention as compared to minor deviations. Taking Corrective Action: The final step in the controlling process is taking corrective action. There is no need for corrective action, when the deviations are within acceptable limits |
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