1.

Akhil, a consumer purchased medicines without noticing the date of expiry. He also did not obtain the cash memo. Do you think he will be able to protect himself by the loss caused due to expired medicine? Give reasons to support your answer.

Answer» Akhil will not be able to protect himself by the loss caused due to expired medicine because he did not fulfil his responsibility on the following grounds:
(i) He did not read the labels of the packet of medicines and did not notice the date of expiry. A consumer should always read labels carefully to have information about prices, net weight, manufacturing and expiry dates, etc.
(ii) He did not obtain the cash memo, a proof of the purchase made, which is necessary for filing a complaint in appropriate consumer court.


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