Anita purchased a book from Satish Book Stores, while reading the book

1.	Anita purchased a book from Satish Book Stores, while reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book. (i) Can Anita file a complaint against the seller of the book? Give reason in support of your answer. (ii) Also, explain who is a consumer as per 'Consumer Protection Act' in the context of the case study.
Answer» Anita purchased a book from Satish Book Stores, while reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book. (i) Can Anita file a complaint against the seller of the book? Give reason in support of your answer. (ii) Also, explain who is a consumer as per 'Consumer Protection Act' in the context of the case study.

Anita purchased a book from Satish Book Stores, while reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book. (i) Can Anita file a complaint against the seller of the book? Give reason in support of your answer. (ii) Also, explain who is a consumer as per 'Consumer Protection Act' in the context of the case study.

Answer»

Anita purchased a book from Satish Book Stores, while reading the book she found that ten pages were missing. She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.

(i) Can Anita file a complaint against the seller of the book? Give reason in support of your answer.

(ii) Also, explain who is a consumer as per 'Consumer Protection Act' in the context of the case study.

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