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Define Communication. Give the name of the barrier mentioned through the following statements: (a) These are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions. (b) A worried person cannot communicate properly and an angry receiver cannot understand the real meaning of message. (c) Factors relating to organization structure, authority relationships, rules and regulations may act as barriers. (d) Personal factors of both sender and receiver may exert influence on effective communication. |
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Answer» Communication is the process of transmission of message, information, etc., and creation of understanding between two parties. It involves sending a message to another, who receives the message and responds to it. Effective communication takes place when the received message is understood in the same sense by the receiver as the sender intends. The barriers mentioned through the statements are: (a) Semantic barriers (b) Psychological barriers (c) Organisational barriers (d) Personal barriers |
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