1.

Define outsourcing. Which types of activities are outsourced? 

Answer»

Outsourcing is giving work to an outside agency to improve efficiency and reduce costs. When outsourcing involves transferring work to overseas locations, it is described by the term off-shoring.

The following activities are outsourceda-

(a) Information technology 

(b) Human resources 

(c) Customer support 

(d) Call centre services 

(e) Sometimes manufacturing and engineering.



Discussion

No Comment Found

Related InterviewSolutions