1.

Describe, in brief, Taylor’s principles of: (i) Science, not the rule of thumb, and (ii) Harmony, not discord.

Answer»

Science not Rule of Thumb: According to this principle, there should be scientific study and analysis of each element of a job, in order to replace the old rule of thumb approach or hit and trial method. Taylor believed that there was only one best method to maximize efficiency. This method can be developed through study and analysis.

Harmony, Not Discord: According to this principle, there should be complete harmony and proper understanding between management and workers and they should work together for organizational goals. To get such harmonious relations, Taylor stressed on ‘Mental Revolution’, i.e. complete change in their mental outlook.



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