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| 1. |
Describe the drawback of outsourcing? |
| Answer» \tLess secrecy : When an organisation outsources human resources, payout and recruitment services, it involves a risk of exposing confidential company information to a third party.\tQuality service : Unless a contract specifically identifies the measurable process of quality service reporting, there could be a poor service quality experience. Some contracts are written intentionally to leave service levels out to save on costs.\tLack of customer focus : An outsourced vendor may be catering to the expertise needs of multiple organisations at a time. In such situations, vendors may lack complete focus on your organisation’s tasks.\tHidden cost : Although outsourcing most of the times is economical in nature, at times hidden costs are involved in signing a contract. Signing a contract across international boundaries may pose a serious threat.\tPublic opinion: There can be negative perceptions regarding outsourcing and sympathy for lost jobs. This needs to be managed with sensitivity and grace. | |