\t\t\tAcronymBusiness Process OutsourcingKnowledge Process OutsourcingMeaningBPO refers to the outsourcing of non-primary activities of the organization to an external organization to minimize cost and increase efficiency.KPO is another kind of outsourcing whereby, functions related to knowledge and information are outsourced to third party service providers.Based onRulesJudgementDegree of complexityLess complexHigh complexRequirementProcess ExpertiseKnowledge ExpertiseRelies onCost arbitrageKnowledge arbitrageDriving forceVolume drivenInsights drivenCollaboration and CoordinationLowComparatively highTalent required in employeesGood communication skills.Professionally qualified workers are required.Focus onLow level processHigh level process\t
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Difference between KPO and BPO

Answer» BASIS FOR COMPARISON BPO KPO


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