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Answer» (A) Distinguish between Policies and Procedures: | Basis | Policies | Procedures | | 1. Need | Policy is needed for achieving objectives | Procedures is needed for enforcement of policy. | | 2. Scope of Directions | Policies are flexible and managers have discretion within prescribed limits. | Procedures are more rigid and there is little scope for discretion to be used by manager. | | 3. Expression | Policy is expressed as general statement. | Procedure is expressed in specific terms. |
(B) Distinguish between Rules and Methods: | Basis | Rules | Methods | | 1. Purpose | Rules are designed to achieve order and discipline | Methods are designed to achieve efficiency and economy. | | 2. Effects of violation | The guilty has to face penalty in case of violation | Methods are flexible statements. |
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