1.

Draw the flow chart of check –in procedure in fully automated system?

Answer»

A guest with confirmed reservation goes to the self check-in terminal

Inputs the necessary information

Depending on the room availability, the terminal allots the room as per guest preference or suggests alternatives

The guest accepts the allotment and swipes credit card

The terminal dispenses a receipt and issues the room key

The terminal updates the front office records and sends notifications to all concerned departments.



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