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Draw the flow chart of check –in procedure in fully automated system? |
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Answer» A guest with confirmed reservation goes to the self check-in terminal ↓ Inputs the necessary information ↓ Depending on the room availability, the terminal allots the room as per guest preference or suggests alternatives ↓ The guest accepts the allotment and swipes credit card ↓ The terminal dispenses a receipt and issues the room key ↓ The terminal updates the front office records and sends notifications to all concerned departments. |
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