During The Course Of Your Work, You Answer A Telephone Call From An A

1.	During The Course Of Your Work, You Answer A Telephone Call From An Angry Customer Who Has A Lot To Say. How Should You Deal With The Situation?
Answer» PATIENTLY listen until the customer has MADE his or her extensive complaint, and then BEGIN to REASON with him or her. Patiently listen until the customer has made his or her extensive complaint, and then begin to reason with him or her.

During The Course Of Your Work, You Answer A Telephone Call From An Angry Customer Who Has A Lot To Say. How Should You Deal With The Situation?

Answer»

PATIENTLY listen until the customer has MADE his or her extensive complaint, and then BEGIN to REASON with him or her.

Patiently listen until the customer has made his or her extensive complaint, and then begin to reason with him or her.