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Elaborate about the four stages of Guest cycle. |
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Answer» Four stages of Guest cycle 1.Pre-arrival stage- Quoting rates for a guest 2.Arrival Stage- Guest actually arrives and registers or checks-in 3.Occupancy- It provides various services as per the guest’s requirements, ensuring security of the guest and coordination of various guest services. 4.Departure- The guest is ready to leave/move out or check-out” of the accommodation |
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