1.

Etiquette and manners are considered as the essential quality of a front office personnel. Explain?

Answer»

Etiquettes and manners are considered as the essential quality of a front office staff. Guests of all status come to stay in the hotel and they are used to good manners and politeness. Especially the star level hotels are the meeting place of the social elites of the society. In this level of environment good manners, courtesy and politeness must be maintained in service. Wishing guest as per time of the day and using magic words to satisfy them are important traits of hotel staff.



Discussion

No Comment Found

Related InterviewSolutions