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InterviewSolution
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Explain any five consumer rights as recognized by the Consumer Protection Act. |
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Answer» Consumer Rights: 1. Right to choose: It means right to be assured, wherever possible the access to variety of goods and services at competitive price, satisfactory quality and service at a fair price. 2. Right to safety: It means right to be protected against the marketing of goods and services, which are hazardous to life and the product not only meets their immediate needs but also fulfills long term interests. 3. Right to be informed or information: It means right to be informed about the quality, quantity, potency, purity, standard and price of goods so as the consumer should insist on getting all the information about the product or services before making a choice. 4. Right to Redress : It means right to seek redressal against unfair trade practices or unscrupluous exploitation of consumers. 5. Right to be Heard : It means that consumer interests will receive due considerations at appropriate forums. It also includes consumer welfare. |
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