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Explain How Would You Calm Down A Particularly Irate Customer?

Answer»

I do not BELIEVE in arguing - so I will listen to what he or she has to say FIRST WITHOUT interrupting. When I know for sure what is bothering him or her, I will try to look for a solution that satisfies the customer and is also WITHIN the POLICIES and procedures of my place of work.

I do not believe in arguing - so I will listen to what he or she has to say first without interrupting. When I know for sure what is bothering him or her, I will try to look for a solution that satisfies the customer and is also within the policies and procedures of my place of work.



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