InterviewSolution
| 1. |
Explain Service Portfolio, Service Catalogue And Service Pipeline. |
|
Answer» Service portfolio – DEFINES services PROVIDED by service provider across all Market and all customers. The objective of ITIL Service Portfolio Management is to manage the service portfolio. Service Portfolio Management ensures that the service provider has the right mix of services to MEET required business outcomes at an appropriate level of investment. Service portfolio – Defines services provided by service provider across all Market and all customers. The objective of ITIL Service Portfolio Management is to manage the service portfolio. Service Portfolio Management ensures that the service provider has the right mix of services to meet required business outcomes at an appropriate level of investment. |
|