1.

Explain the emergency response plan during bomb threat emergency call situation?

Answer»
  • Signal the colleague to also listen in the call and try to find out the location through exchange. 
  • Listen the caller carefully and make it prolong and get all the information carefully-place where planted, time of explosion and strength of explosives. 
  • If possible this call may be taped and note the back noise and try to catch information from accent and police to be informed. 
  • Immediately after disconnection the GM and security officer has to be informed. 
  • If the location is identified the department head should be also informed. 
  • People from that suspected area have to be evacuated from that particular location. 
  • After ‘all clear’ signal from the police is received the normal process of hotel can be continued.


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