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InterviewSolution
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Explain the following rights of a consumer as provided under Consumer Protection Act, 1986 (a) Right to Safety (b) Right to Consumer Education |
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Answer» (a) Right to safetyMeans right to be protected against the marketing of goods and services, which are hazardous to life and property. The purchased goods and services availed of should not only meet their immediate needs, but also fulfil long term interests. Before purchasing, consumers should insist on the quality of the products as well as on the guarantee of the products and services. They should preferably purchase quality marked products such as ISI,AGMARK, etc Right to consumer educationMeans the right to acquire the knowledge and skill to be an informed consumer throughout life. Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. They should know their rights and must exercise them. Only then real consumer protection can be achieved with success. |
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