1.

Explain the role of three tier quasi-judicial set up for redressal of consumer disputes in India.

Answer»

A three-tier quasi-judicial machinery at the district, state and national level, was set up under COPRA, for redressal of consumer disputes in India. 

  • At the district level, consumer courts deal with cases involving claims up to 20 lakhs.
  • At the state level, consumer courts deal with cases involving claims between 20 lakhs and 1 crore. 
  • At the national level, consumer courts deal with cases involving claims exceeding 1 crore. If the case is dismissed at the district level, then the consumer can appeal at the state and then at the national level, if required.


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