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    				| 1. | Explain two methods of communication that could be used to inform customers about the planned closures of a business. Justify your answer. | 
| Answer» Explanation: With that in mind, here are four ways to IMPROVE customer experience and communication over the phone so you can drive BUSINESS and improve customer happiness. Nail the first impression. ... Keep hold times to a MINIMUM. ... Make customer service calls a priority. ... | |