Hanling problem os customers is very tough and important process to do so you should aware of all the tachniques of handling customer problems effectively and than same you need to communicate to your interviewer also. Share the steps with EXAMPLES you use to handle a particular problem of any cusotmer. Example Answer : First i will handle a customer in a soft manner and positive explanations, if a customer FACING troubleshoot problems in car of not GIVING proper mileage i will contact customer and send a technician to the customer place and SOLVE the problem IMMEDIATELY because every customer is our goal.

Hanling problem os customers is very tough and important process to do so you should aware of all the tachniques of handling customer problems effectively and than same you need to communicate to your interviewer also. Share the steps with examples you use to handle a particular problem of any cusotmer. Example Answer : First i will handle a customer in a soft manner and positive explanations, if a customer facing troubleshoot problems in car of not giving proper mileage i will contact customer and send a technician to the customer place and solve the problem immediately because every customer is our goal.