How Would You Handle A Customer Complaint?

1.	How Would You Handle A Customer Complaint?
Answer» I would begin by not SPEAKING; instead, I would let the customer GET out all of their FRUSTRATIONS. When they have voiced their concerns, I would apologize first and foremost. I would address the SPECIFIC issue that they had by asking how I COULD make it better. I would begin by not speaking; instead, I would let the customer get out all of their frustrations. When they have voiced their concerns, I would apologize first and foremost. I would address the specific issue that they had by asking how I could make it better.

Answer»

I would begin by not SPEAKING; instead, I would let the customer GET out all of their FRUSTRATIONS. When they have voiced their concerns, I would apologize first and foremost. I would address the SPECIFIC issue that they had by asking how I COULD make it better.

I would begin by not speaking; instead, I would let the customer get out all of their frustrations. When they have voiced their concerns, I would apologize first and foremost. I would address the specific issue that they had by asking how I could make it better.

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