1.

How Would You Handle Public Complaints And Criticisms On The Social Media Account?

Answer»

The best WAY is to ALWAYS apologies and invites the INDIVIDUAL to contact you direct to resolve the matter. It is best to TAKE the conversation offline and, once resolved, request that the individual LEAVES a comment to say they are happy with the outcome. 

The best way is to always apologies and invites the individual to contact you direct to resolve the matter. It is best to take the conversation offline and, once resolved, request that the individual leaves a comment to say they are happy with the outcome. 



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