Imagine You Are A Desktop Support Technician. One Of Your Customers H

1.	Imagine You Are A Desktop Support Technician. One Of Your Customers Has Just Installed A New Printer By Himself. The Customer Later Called And Said That Whenever He Tried To Print, The Printer Only Prints Some Garbled Text. Surprisingly, Prints The Test Page Prints Normally. What Do You Think Is The Problem?
Answer» The CUSTOMER INSTALLED the WRONG PRINTER DRIVER. The customer installed the wrong printer driver.

Imagine You Are A Desktop Support Technician. One Of Your Customers Has Just Installed A New Printer By Himself. The Customer Later Called And Said That Whenever He Tried To Print, The Printer Only Prints Some Garbled Text. Surprisingly, Prints The Test Page Prints Normally. What Do You Think Is The Problem?

Answer»

The customer installed the wrong printer driver.