Task lists are a tool for a project manager which allows her/him to keep the responsibilities of individual staff, such as reviewing CRM functionally, making decisions on reports, testing, and so on.

• Task Lists are a tool used in Customer Relationship Management to keep a record of customer data.
• All the communications that need to be recorded by the firms can be done easily by making use of the task lists feature.
• It is saved on the cloud and most of the time system shows activity automatically. 
• The CRM task list feature allows creating reminders in the customer accounts that sync with the calendar.
• It can set up tasks for oneself or assign them to one of the team, and also send an email reminder. It can set up recurring tasks, maybe flagging an expiry date or a 6-weekly courtesy call.
• All these features are required in preparing reports and analyzing data and so on.
• Tasks list has proved to be a very useful tool for a manager to track the responsibilities of staff.