1.

Karan is the General Manager of Analystics Ltd. He faced a problem in some policy on purchases. Instead of talking to the purchase department, he directly consulted his supervisor Subhash about the problem. He talked to him freely and developed an independent channel of communication. It was based completely on their mutual good will: Karan did not follow strict rules and regulations relating to the formal line of communication and also exaggerated the impact of his problem to the extent of creating rumours. (i) Name the type of organisation followed by Karan? Explain its meaning. (ii) What could have been done by Karan if he followed the formal lines of communication to solve the problem on purchases? (iii) Which line of communication could have given a better solution and why? (iv) State the limitations of the case study.

Answer»

Karan is the General Manager of Analystics Ltd. He faced a problem in some policy on purchases. Instead of talking to the purchase department, he directly consulted his supervisor Subhash about the problem. He talked to him freely and developed an independent channel of communication. It was based completely on their mutual good will: Karan did not follow strict rules and regulations relating to the formal line of communication and also exaggerated the impact of his problem to the extent of creating rumours.

(i) Name the type of organisation followed by Karan? Explain its meaning.

(ii) What could have been done by Karan if he followed the formal lines of communication to solve the problem on purchases?

(iii) Which line of communication could have given a better solution and why?

(iv) State the limitations of the case study.



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