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Karan Nath took over ‘D’north Motor Company7 from his ailing father three months ago. In the past the company was not performing well. Karan was determined to improve the company’s performance. He observed that the methods of production, as well as selection of employees in the company, were not scientific. He believed that there was only one best method to maximise efficiency. He also felt that once the method is developed, the workers of the company should be trained to learn that ‘best method’. He asked the Production Manager to develop the best method and cany out the necessary training. The Production Manager developed this method using several parameters right from deciding the sequence of operations, place for men, machines and raw materials till the delivery of the product to the customers. This method was implemented throughout the organisation. It helped in increasing the output, improving the quality and reducing the cost and wastage. Identify and explain the principles and the technique of scientific management followed by the Production Manager in the above case.

Answer»

Following are the principles of scientific management followed by the Production Manager in the given case 

1. Science, not rule of thumb – Taylor believed that there was one best method of maximising efficiency. This method could be developed through study and analysis. The method so developed should substitute the “Rule of Thumb” through the organisation. Scientific method involves investigation of traditional methods through work study, unifying the best practices and develop¬ing a standard method which would follow throughout the organisation. This can result in tremendous saving of time and materials. 

2. Development of efficiency and prosperity – Scientific management requires development of each and every person to his greatest efficiency and prosperity. Scientific management emphasises the need for training to workers. Each person should be scientifically selected and should be given required training. This will ensure their greatest efficiency and prosperity for both company and workers.

Following is the technique of scientific management followed by the Production Manager in the given case: 

Method study – Method study means a technique which involves the critical examination of plant layout, product design, material handling and work process. Method study is related to methods of performing of a job. The purpose of method study is to keep the production costs to the minimum by a proper mixture of resources. Method study includes all activities from procurement of raw materials till the final product is delivered to the customer.



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