Mansi placed an online order for the purchase of artificial jewellery from Amazon . The order was placed with the code of item. Richa received the parcel of the product within 3 days. Only after opening the parcel she realised that it was not the same. She lodged complaint against the seller but could not receive any response. Identify the risk involved in this case and explain it.

Mansi placed an online order for the purchase of artificial jewellery

1.	Mansi placed an online order for the purchase of artificial jewellery from Amazon . The order was placed with the code of item. Richa received the parcel of the product within 3 days. Only after opening the parcel she realised that it was not the same. She lodged complaint against the seller but could not receive any response. Identify the risk involved in this case and explain it.
Answer» Transactional Risk.