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Mrs. R opened a bank account in Patna, and later shifted her home to Delhi, describe how she can get her passbook updated by the means of the latest technology also explain the benefits of technology? |
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Answer» Mrs. R can avail the passbook updating facility from any CBS branch near her location or can use Technology driven sources like online banking or any ATM installed near her location Benefits of CBS are (explain any 3 points with complete explanation) 1. Improves operational efficiency -It improves the quality time of both bank and customer by providing 24/7/365 facility. 2. Reduces cost of operations like commuting cost paper cost etc 3. Improves customer service as satisfied with Timely and accurate information for management decision making 4. Integrates with electronic payment systems such as Anytime and Anywhere banking. |
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