Prakhar purchased an ISI mark electric iron from the seller 'Bharat El

1.	Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court. (i) Can Bharat Electricals do this? Why? (ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?
Answer» Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court. (i) Can Bharat Electricals do this? Why? (ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?

Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court. (i) Can Bharat Electricals do this? Why? (ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?

Answer»

Prakhar purchased an ISI mark electric iron from the seller 'Bharat Electricals'. While using he found that it was not working properly. He approached the seller and complained of the same. The seller satisfies Prakhar by saying that he will ask the manufacturer to replace the iron. The manufacturer refused to replace and Bharat Electrical decided to file a complaint in the Consumer Court.

(i) Can Bharat Electricals do this? Why?

(ii) Which right is practiced in this case study? Also explain who is a consumer as per Consumer Protection Act, 1986?

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