1.

Rishitosh Mukerjee has recently joined AMV Ltd, a company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for smooth functioning of the organisation. Therefore, he ensured that his department has the required number of employees and its co-operation with other departments is improved. (a) Identify the level at which Rishitosh Mukerjee was working. (b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.

Answer»

(a) Middle level management

(b) Functions of middle level management are:

(i) Provide a link between the top level management and supervisory level of management.

(ii) Interpretation of policies framed by top management .

(iii) Preparing the organisational set up in their departments for fulfilling the objectives implied in various business policies.

(iv) Finding out the suitable, operative and supervisory personnel and assigning duties and responsibilities to them for the execution of the plans of the concerned departments.

(v) Compiling detailed instructions regarding operations issuing them to the assistants and operatives to focus and guide their efforts accordingly.

(vi) Motivating the personnel for higher productivity and rewarding them for their efficiency, capacity or calibre.

(vii) Collecting reports, statistical information and other records about the work turned out in respective departments and forwarding the same with their observations to the top management.

(viii) Recommending to the top management, new or revised policies for their departments to secure better performance.



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