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Solve : Black Screen issue??

Answer»

Hi everyone, I'll start out by saying that my computer knowledge base is fairly small, so I will do my best in posting this. I have a dell dimension 3100 desktop. I bought it in 2006. Lately it has been CRASHING (blue screen) after which I can usually get into safe mode and do a system RESTORE. I'm not sure why it is doing this, but at least I can usually get it working again fairly quickly.
The other thing that has been happening lately is that RANDOMLY after turning my computer off or restarting, I will sometimes get a black screen upon start up that says the following in the top left corner:
IntelhriGrantsdalemG`PCI`Accelerated`SVGA`BIOS
Build`Numberz`stqt`PCDev````ptoqrorppt"qwzprzrt
DECOMPILATION`OR`DISASSEMBLY`PROHIBITED

This is FOLLOWED by what looks like backward apostrophes, white in color that fill the screen. It sounds like the computer is running...lights on etc., but the screen won't change. Cannot get into safe mode from this screen. The only fix I have found is temporary and usually entails unplugging everything for a day or two and then turning everything back on. I just finished doing this so hoping to find another solution before this happens again.

Microsoft Windows XP
Home Edition 2002
Service Pack 3

Dell DimensionDV051
Intel(R)
Pentium(R) 4CPU 2.80GHz
2.79 GHz, 2.24 GB of RAM

Not sure what other info you need. Hoping someone can help.

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the CONTENT, and paste it into your next replyHope I did this right.

==================================================
Dump File : Mini012211-01.dmp
Crash Time : 22/01/2011 2:13:29 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8054b51a
Parameter 3 : 0xa8d8192c
Parameter 4 : 0x00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+3a1ec
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini012211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini010611-01.dmp
Crash Time : 06/01/2011 6:05:29 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xffffffff
Parameter 2 : 0x00000008
Parameter 3 : 0xffffffff
Parameter 4 : 0x00000000
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini010611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini010411-01.dmp
Crash Time : 04/01/2011 7:37:31 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8054b51a
Parameter 3 : 0xa786192c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7451a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini010411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini122010-01.dmp
Crash Time : 20/12/2010 8:07:20 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x8a8592c8
Parameter 3 : 0x8a85943c
Parameter 4 : 0x805d2954
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini122010-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini121910-01.dmp
Crash Time : 19/12/2010 12:33:06 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x0000000b
Parameter 3 : 0xa8ecba78
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+19253c
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6046 (xpsp_sp3_gdr.101026-1628)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini121910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

Could be any of a number of issues (ram, power supply, cpu, motherboard, or something else). Let's start by checking ram. Please download and run memtest: http://www.memtest.org/Sorry about the late reply, I've been having troubles downloading that memtest86 because I don't have winzip. Tried other things like jzip and 7zip, but think I just made it more confusing and couldn't seem to figure it out. Quote from: willow231 on January 22, 2011, 12:54:12 PM

...The only fix I have found is temporary and usually entails unplugging everything for a day or two and then turning everything back on. I just finished doing this so hoping to find another solution before this happens again...
Check CMOS battery, CR-2032, 3.0V.


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