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Answer» Hey, everyone. I'm running into an issue with my MSI GS63VR 7RF laptop. On Sunday, I went to go start it up and it came up with the following screen:
I tried to follow the recommendations on several sites to fix the issue, such as the instructions on this website: https://www.diskpart.com/windows-10/boot-configuration-data-file-is-missing-windows-10-0310.html
Fortunately, the recovery screen came up, and I used the terminal to copy my files to an external. Once I transferred my files off, I reinstalled Windows 10. It worked for about a day. I started my laptop this morning to do school work (yep, this happened right in the middle of the semester...just my luck), and got a black screen. I then shut down the laptop and turned in back on, and all it did was boot to the MSI screen with a spinning loading wheel, then would turn off and go back the MSI screen with the message "Preparing AUTOMATIC repair". It would go back and forth between these two screens. Eventually it came up with this screen:
Now, when I try to start it up, it immediately goes to the recovery screen, similar to this one:
I'm not sure what is going on, but I need to get my laptop up and running again. Any troubleshooting steps I could take or ideas of what could be going wrong? Any help would be greatly appreciated. Thank you all so much. Normally when Windows 10 gets in an UN repairable loop it is ether memory or something wrong with the hard drives or how they are configured. Your laptop can have 2 drives an M2 drive which is optional and a standard mechanical drive. Depending on the configuration will depend on how you proceed. If it is 1 drive it is likely failing and will need replacing or if you laptop has the M2 option then it could be this is not configured correctly. Do you have any other info on what happened before the laptop failed and what spec the Laptop is. When I got this computer back in MARCH (used), I took out the existing hard drives and put in a Samsung 870 QVO-Series MZ-77Q1T0B SSD that I purchased new from Amazon. Considering I had just installed Windows 10 and it was essentially immediately having issues, I figured it might be the hard drive. I also just replaced the memory in the laptop with brand new memory modules. Nothing I know of really happened before it failed...nothing specific that I can point out anyways.
Last night I installed an older 850 Pro I had laying around and it seems to be working ok so far (fingers crossed). Figured I'd test it out over the next couple of days while I keep the temp laptop I received from the school to finish my courses this semester. Do you have a Sata to USB adapter ? If you do perhaps download a trail of HDentinal from here https://www.hdsentinel.com/ And check the Samsung drive, you may also consider copying the original drive which is working to the Samsung if it tests ok. I would be interested in both drives maximum temperatures as is could show if the Laptop is over heating or has been over heated.
You could use https://www.easeus.com/backup-utility/free-disk-cloning-software.html To copy the drive So close to a week now with my Samsung 850 in and no troubles thus far. So I'm pretty sure it was the new drive with the issue. My 850 is sitting at 41 Celsius right now, and my computer fans hardly ever turn on, so I definitely don't think it was any sort of heating issue. I do have a Anker SATA adapter that I could possibly use to test. I think I'm just going to have Samsung replace it though. Well, a week now with the computer working, I went to turn it on this morning and now it just goes directly into the bios. I’ve done probably 8 hard resets and this is all it does now. So probably is something other than the drives?
This is what it does: https://youtu.be/GSdo7-rN-tsAlso, just checked the bios and it’s not showing any drives listed Took my Samsung 850 out of the laptop and put it in my Anker external SSD enclosure, plugged it into another computer we have here in the house and the files are being READ, and I can write to it as well. Any ideas what could be wrong?Just checked the CMOS battery since I read it could be that, and it’s coming in at 3.262VReplace it...remove all power 1stDoes it need replaced? I heard if it's over 3v then it's good. Also, I just put the computer back together, and before I put the bottom cover back on I started it up, and it booted. I put the cover on and it went to the screen with the MSI logo with a spinning loader animation and wouldn't boot. Did a hard reset and now it turned back on.
I am perplexed. I just don't understand what the *censored* the issue is. I can't afford to take it to someone right now (nor do I have the time to spare to do that because I'm in the middle of a semester). Just replaced the CMOS battery. Let's see if this helps. So after working on my computer this morning, I went to turn it back on from sleep and it went straight into Bios. After 4 hard resets it finally booted into the OS, thank god. So it's not the CMOS, it seems. Also doubt it's the hard drive since it happened on two different drives (unless both drives are bad at the same EXACT time, and when one of them was basically new and are both coming back as "good" using Samsung's software, so it's unlikely they are bad).
I'm at a loss of what to do next. Anyone have any ideas? I want to chuck this thing into the river and just get a new laptop, but I don't have the money for that, unfortunately. Looking at a tear down of your Laptop there is an orange cable connecting the hard drive to the motherboard. You need to be very careful handling this cable as it is easy to damage. There is a video here and you can see the cable at 2.03 minutes. Likely that cable is damaged and is now intermittent.
https://youtu.be/9HWIdaWYAG8
if so you will need a new cable available from here https://www.ebay.com/p/581034378?iid=223857989401 Yeah I know what video you're talking about. I've messed with that cable replacing the hard drives. I remember having difficult disconnecting it, so maybe a bit too-much force caused the cable to break. I'll see if getting a new one helps. Never thought if the cable being bad, so thanks for the suggestion.
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