Solve : BSOD right after Windows loads [Possible driver problem]?

1.	Solve : BSOD right after Windows loads [Possible driver problem]?
Answer» Hi, I just moved my PC a few hours ago, and am getting a BSOD after Windows loads - during the initial loading of applications, etc. Here is the error code I get: 0x0000008E(0xC0000005,0x806354DF,0xB845F988,0x00000000) Any ideas? I'm currently running memtest. Thanks for the help in advance & God Bless -SurajQuote 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED (Click to consult the online MSDN article.) A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue Since you recently moved the PC i would suggest powering down and unplugging all power sources. Then remove a side panel and carefully check all cable connections. Then re-seat both the RAM modules and any add on cards such as sound and video. Leave the cover off for know and re-connect power and re-boot....Quote from: patio on August 17, 2008, 01:45:46 PM Quote 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED (Click to consult the online MSDN article.) A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue Since you recently moved the PC i would suggest powering down and unplugging all power sources. Then remove a side panel and carefully check all cable connections. Then re-seat both the RAM modules and any add on cards such as sound and video. Leave the cover off for know and re-connect power and re-boot.... I kinda did what you recommended, apart from removing the video and tv tuner card before posting - the video card is tightly screwed in, but i can take it out if needed. I took out all the ram and plugged it back in, affirmed hard drive connectors, dvd-drive connectors, motherboard connectors, PROC connectors etc. as well. Memtest is currently at test 7 with no problems so far. Could this by chance be a driver problem? Windows mentioned something about that, I dismissed it as unlikely. I recently UPDATED the video card drivers, but rebooted several times since without issue. Apart from a printer, everything previously used is plugged in. Here are the specs if needed: Asrock AGP/PCI-express motherboard Athlon 64 3800+ Dual Core Nvidia Geforce 8800GT 512MB 3 GB Ram (2x1GB, 2x512MB) ATI TV Tuner card 500GB Sata II Samsung Hard Drive Thanks & God BlessI'm looking at a few google leads as well, even http://icrontic.com/forum/showthread.php?t=50966 for a possible root kit. 1 error popped up on memtest, for test 7. Says something like: Failing Address: 000900c6370 - 2304.3MB Good: d036965d Bad: d076965d Err-Bits: 00400000 I'll be out for a few hours, be back soon. Thanks again for the help!Memtest only showed the one error on many passes, so I don't think it's memtest, especially because the crash happens at almost the exact same time (seems like it's trying to load a driver or something). The root kit check didn't reveal anything. I'm going to try rewiring stuff again. But any suggestions would be great! *Update: Safe Mode does work.I think it's a driver problem. I have four RAM sticks, and I have tried just 1 stick and another. Same error, and almost the same time - while windows is loading the initial programs. How do I go about solving this?I think Safe Mode is first step - use F8 during early boot and select that - which should load basics with no main drivers. Then do some sniffing around... maybe disable something you feel a possible culprit and try full boot, and if it is a newer driver suspect then try a rollback on it.Do you mean in device driver disable sound, ethernet, cd drives etc.? I'll try a ROLL back on the video drivers for the nvidia card, as that was upgraded recently.Yep - any drivers for PCI cards in particular - which would include of course AGP graphics. Just thinking tho - moving a PC usually only involves temp removal and then replacement of connection cables - and I'll assume all those are checked and everything is back to ''as was'' - but somewhere here is something different it seems. I wonder what your total sequence was re the move and any driver updates etc ....... I'd try and back track if possible and try to spot anything that might have changed ... I doubt anyone is as good as me at overlooking what might finally seem obvious but - I know it helps to think very laterally! Quote from: ChrisXPPro on August 17, 2008, 08:11:23 PM Yep - any drivers for PCI cards in particular - which would include of course AGP graphics. Just thinking tho - moving a PC usually only involves temp removal and then replacement of connection cables - and I'll assume all those are checked and everything is back to ''as was'' - but somewhere here is something different it seems. I wonder what your total sequence was re the move and any driver updates etc ....... I'd try and back track if possible and try to spot anything that might have changed ... I doubt anyone is as good as me at overlooking what might finally seem obvious but - I know it helps to think very laterally! Hmm, let's see: This morning I wake up, unplug mouse, keyboard, headset, printer. Leave the printer, move everything else, and plug it all back. Same monitor as well. As of right now, I don't see what could have changed, but of course, something simple could be the problem -_-. I was having trouble with the dvd drive yesterday, so deleted the driver using device manager so xp would reinstall it, and updated its firmware. But I rebooted multiple times, and it worked fine. The dvd drive worked fine after the firmware fix as well. I UNPLUGGED the drive today to check, and I got the BSOD again, so I don't think it's the drive. I do agree that it does seem kinda weird, and I think it's either because of the move, or something else. Looking at this link - http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=21389 - I'm gonna try installing sp3 in safe mode as well. Thanks for the help, will try disabling a few things and the sp3. Would my memory dump help you any?SP3 didn't help. Now the PC RESTARTS before I can even see the desktop. Disabling the only other externally plugged in card didn't work either. Going to test uninstalling & reinstalling graphics card driver, then installing an older driver.Installing the driver from the Nvidia website seems to have fixed the problem, atleast for now. I did get a notice saying it's an older driver than what's already installed, but went through with it. Thanks for the help, will post here if I get the BSOD again. God Bless"Installing the driver from the Nvidia website seems to have fixed the problem" .......... Glad to hear that - and hope it'll be a permanent fix. I have over time had to twice I think roll back on drivers and it was graphics IIRC - one case was an ATI upgrade to my radeon driver - system just didn't seem to tolerate it! Best of luck.

Answer»

Hi,

I just moved my PC a few hours ago, and am getting a BSOD after Windows loads - during the initial loading of applications, etc.

Here is the error code I get:
0x0000008E(0xC0000005,0x806354DF,0xB845F988,0x00000000)

Any ideas? I'm currently running memtest.

Thanks for the help in advance & God Bless

-SurajQuote

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue

Since you recently moved the PC i would suggest powering down and unplugging all power sources.
Then remove a side panel and carefully check all cable connections.
Then re-seat both the RAM modules and any add on cards such as sound and video.

Leave the cover off for know and re-connect power and re-boot....Quote from: patio on August 17, 2008, 01:45:46 PM

Quote
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue

Since you recently moved the PC i would suggest powering down and unplugging all power sources.
Then remove a side panel and carefully check all cable connections.
Then re-seat both the RAM modules and any add on cards such as sound and video.

Leave the cover off for know and re-connect power and re-boot....

I kinda did what you recommended, apart from removing the video and tv tuner card before posting - the video card is tightly screwed in, but i can take it out if needed.

I took out all the ram and plugged it back in, affirmed hard drive connectors, dvd-drive connectors, motherboard connectors, PROC connectors etc. as well.

Memtest is currently at test 7 with no problems so far.

Could this by chance be a driver problem? Windows mentioned something about that, I dismissed it as unlikely. I recently UPDATED the video card drivers, but rebooted several times since without issue. Apart from a printer, everything previously used is plugged in.

Here are the specs if needed:
Asrock AGP/PCI-express motherboard
Athlon 64 3800+ Dual Core
Nvidia Geforce 8800GT 512MB
3 GB Ram (2x1GB, 2x512MB)
ATI TV Tuner card
500GB Sata II Samsung Hard Drive

Thanks & God BlessI'm looking at a few google leads as well, even http://icrontic.com/forum/showthread.php?t=50966 for a possible root kit.

1 error popped up on memtest, for *test* 7. Says something like: Failing Address: 000900c6370 - 2304.3MB Good: d036965d Bad: d076965d Err-Bits: 00400000

I'll be out for a few hours, be back soon.

Thanks again for the help!Memtest only showed the one error on many passes, so I don't think it's memtest, especially because the crash happens at almost the exact same time (seems like it's trying to load a driver or something).

The root kit check didn't reveal anything.

I'm going to try rewiring stuff again.

But any suggestions would be great!

*Update: Safe Mode does work.I think it's a driver problem.

I have four RAM sticks, and I have tried just 1 stick and another. Same error, and almost the same time - while windows is loading the initial programs.

How do I go about solving this?I think Safe Mode is first step - use F8 during early boot and select that - which should load basics with no main drivers.

Then do some sniffing around... maybe disable something you feel a possible culprit and try full boot, and if it is a newer driver suspect then try a rollback on it.Do you mean in device driver disable sound, ethernet, cd drives etc.?

I'll try a ROLL back on the video drivers for the nvidia card, as that was upgraded recently.Yep - any drivers for PCI cards in particular - which would include of course AGP graphics.

Just thinking tho - moving a PC usually only involves temp removal and then replacement of connection cables - and I'll assume all those are checked and everything is back to ''as was'' - but somewhere here is something different it seems.

I wonder what your total sequence was re the move and any driver updates etc ....... I'd try and back track if possible and try to spot anything that might have changed ... I doubt anyone is as good as me at overlooking what might finally seem obvious but - I know it helps to think very laterally! Quote from: ChrisXPPro on August 17, 2008, 08:11:23 PM

Yep - any drivers for PCI cards in particular - which would include of course AGP graphics.

Just thinking tho - moving a PC usually only involves temp removal and then replacement of connection cables - and I'll assume all those are checked and everything is back to ''as was'' - but somewhere here is something different it seems.

I wonder what your total sequence was re the move and any driver updates etc ....... I'd try and back track if possible and try to spot anything that might have changed ... I doubt anyone is as good as me at overlooking what might finally seem obvious but - I know it helps to think very laterally!

Hmm, let's see:
This morning I wake up, unplug mouse, keyboard, headset, printer. Leave the printer, move everything else, and plug it all back. Same monitor as well. As of right now, I don't see what could have changed, but of course, something simple could be the problem -_-.

I was having trouble with the dvd drive yesterday, so deleted the driver using device manager so xp would reinstall it, and updated its firmware. But I rebooted multiple times, and it worked fine. The dvd drive worked fine after the firmware fix as well. I UNPLUGGED the drive today to check, and I got the BSOD again, so I don't think it's the drive.

I do agree that it does seem kinda weird, and I think it's either because of the move, or something else.

Looking at this link - http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=21389 - I'm gonna try installing sp3 in safe mode as well.

Thanks for the help, will try disabling a few things and the sp3.

Would my memory dump help you any?SP3 didn't help. Now the PC RESTARTS before I can even see the desktop.

Disabling the only other externally plugged in card didn't work either.

Going to test uninstalling & reinstalling graphics card driver, then installing an older driver.Installing the driver from the Nvidia website seems to have fixed the problem, atleast for now. I did get a notice saying it's an older driver than what's already installed, but went through with it.

Thanks for the help, will post here if I get the BSOD again.

God Bless"Installing the driver from the Nvidia website seems to have fixed the problem" ..........

Glad to hear that - and hope it'll be a permanent fix. I have over time had to twice I think roll back on drivers and it was graphics IIRC - one case was an ATI upgrade to my radeon driver - system just didn't seem to tolerate it!

Best of luck.

Solve : BSOD right after Windows loads [Possible driver problem]?

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