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Solve : Can only get on internet part of the day.? |
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Answer» oh and I work for Magtel and its a family owned company but i'm not related to them and we are located in Booneville, ArkansasQuote from: dahlarbear on July 19, 2008, 02:24:20 PM Because if it's the later, she should examine the Vista Parental Control settings. How about this - did you check?Yes we have checked thatDid she run the scans herself? At this point a small percent is still pointing to it.She didnt' run the scans herself. She was on the phone with COMPAC and they had her run the scans but she didn't know what all scans they had her do...i'm thinking of just asking her to bring her computer in and i'll check it out and see if I can't anything on it that you couldn't pin point over the phone.Quote from: The Ensona on July 21, 2008, 02:37:36 PM oh and I work for Magtel and its a family owned company but i'm not related to them and we are located in Booneville, Arkansas Sent them an email.Ok hope ya didn't say anything bad. HehIts better if its done that way, cause your trying to HELP her but when the PERSON dont understand cause they dont care it causes problems. Hopefully everything will work out.Thanks i'll keep trying to figure it out.Ok we got the problem fixed...she is now able to get on the internet all parts of the day and so far everything works fine. What we had done is on friday, our network admin went to one of the TOWERS that she is getting her wireless signal from and updated with software...well her radio on the side of her house thats connected to her antenna didn't take the update so I had a guy go out this morning and change her radio out and I checked to make sure it was up and it was so her new radio did take the update. I'm not sure when she got home but right at 5 when I was getting off work I decided to look and see if I could see her user name up and it was so I called her and asked her if it was working and it is. I then asked her if she had encountered any disconnection issues or anything and she hadn't but the only problem she noticed she was having is on projectplaylist when it would play a song it would stop and go but I have that covered and will fix it tomorrow morning. I would like to thank everyone for their posts and time taken trying to help me figure this out.Thanks for the conclusion and Good Job!Thats good to HEAR. Not an easy fix with out having to go there. If you know what I mean.Yea I know what you mean and thanks again for everyones advice!Thats good, no hard feelings |
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