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Answer» There are four computers in the house. Three run Vista, and the other one runs XP Professional. The one that runs XP is physically connected to the printer and the router. One of the Vista computers cannot access the network printers while the other computers can. I also noticed that this computer can only connect to the other Vista computers across the network, but it cannot connect to the XP computer. The printer driver is installed on the computer CORRECTLY since the computer can print if the printer is directly connected. Does anyone have any ideas why this one computer is having problems?Could you give us the specifications of the machine that will not connect?Sure. The computer is a WINDOWS Vista Home Premium. It is a Toshiba. This computer had trouble connecting to the network already. We had to call one of our family friends over to get the computer to connect. He had to do something with the hard drive I believe. This bit of information might help shed light on the problem.So does anyone have any ideas?Yup. To start with: on one of the working computers and on the non-working computer, enter the following in a command prompt: "ipconfig /all". Copy and paste the results from both computers here.Sorry for the late reply:
The computer that works properly
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Sam Hern>ipconfig /all
Windows IP Configuration
Host NAME . . . . . . . . . . . . : SamHern-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.mi.comcast.net.
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hsd1.mi.comcast.net.
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-1F-3B-92-EE-B7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPV6 Address . . . . . : fe80::43d:f2be:4345:e7b9%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, July 15, 2009 3:07:45 AM
Lease Expires . . . . . . . . . . : Thursday, July 16, 2009 3:17:33 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.77.134
68.87.72.134
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection*:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.hsd1.mi.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 2:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2406:31ed:bbd7:c55b(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2406:31ed:bbd7:c55b%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Sam Hern>
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Computer that does not work properly
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Olivia>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Olivia-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.mi.comcast.net.
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hsd1.mi.comcast.net.
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 5100
Physical Address. . . . . . . . . : 00-22-FA-AC-57-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::408c:5b8b:3210:3dd9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.108(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, July 15, 2009 10:00:31 PM
Lease Expires . . . . . . . . . . : Thursday, July 16, 2009 10:43:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.77.134
68.87.72.134
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.hsd1.mi.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:488:2682:3f57:fe93(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::488:2682:3f57:fe93%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Olivia>So does anyone have any suggestions about what is wrong and how to fix the problem?Will the machine that won't print see the other computers?
Have you tried re-installing the printer drivers?
Are the permissions set so that the one computer can see it?When you said this:
Quote from: smlh89450 on July 01, 2009, 01:35:21 PM I also noticed that this computer can only connect to the other Vista computers across the network, but it cannot connect to the XP computer.
what di you mean by "connect" - are you talking about browsing the file shares? As Quantos says, how are the permissions set on those file & printer shares?
Quote from: smlh89450 on July 20, 2009, 08:05:01 AMSo does anyone have any suggestions about what is wrong and how to fix the problem?
Step one: which computers talk to their peers at the lowest level. From what you have posted, I suspect each will work.
OPEN a command prompt window; the same window that you entered IPCONFIG. Enter
PING 192.168.1.100 and
PING 192.168.1.108 in each machine.
Do same for addresses of all other computers. Each computer should 'PING' itself and all other three computers IF all computers are talking properly to each other at the lowest levels.
BTW, do same (if necessary) to verify communication only from each computer to router by entering
PING 192.168.1.1
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