InterviewSolution
Saved Bookmarks
InterviewSolution
| 1. |
Solve : CanNotGetToMyLogin or desktopWhenTurningOnComputer? |
|
Answer» The computer was turning on and off again and again so I disconnected the computer from the outlet. By the next day the computer had not worked normally and untill now I have not fixed the problem. My computer still turns off by itself. My computer is a Tiger, windows XP, at least 3 G of memory and 1 to 2 G proccesor. I do not know what other information you need from me to help me with my problem. My computer is a Tiger, windows xp, at least 3 G of memory and 1 to 2 G proccesor. I do not know what other information you need from me to help me with my problem. Well Tiger sells computers, but what is the motherboard make and model. I am sure the RAM and processor information is incorrect. Did it ever work correctly? Exactly what happened prior to all of this? Have you monkeyed around inside the case? Usual suspects are: Bad RAM (check with memtest86 - google for it) Bad power supply unit (Try it with a known working unit) Overheating (check fans and temps in BIOS) Improperly seated RAM or cards (remove and reseat) Let us know what you find.I have not INSTALLED anything before I started having problems. I never opened it or installed any hardware or software like any day I started my computer and found out that it was not working. ---------- My computer is not working after power failure. There was a storm in the area, during the storm the power went on and off, on and off, on and off, for ten minutes. However my computer was always connected all this time to the surge protector at the time of the occurrence I decided to proceed to unplug all the computer equipment from the outlet after the storm. When the power was restored I connected the computer back to the surge protector and when I plugged in the protector I tried and tried to turn the computer back on however, the computer is not booting up all the way. When I turn it on it begins as always doing the memory test then stops and all that I get next is a blank screen and a blinking dash on the left top corner. I tried to type any commands after the blinking dash and it would not let me type, at that point my only option if I want to turn it off to try again I have to disconnect the computer from the surge protector or to turn it off from the motherboard switch or to press the reset button. I try to turn it off a few times just to get same results. How can I find what went wrong during the many times of power failure with my computer? How can I solve my problem? I can't access any of my computer system information from my computer itself since I can't get it restarted. I have previously printed out some information about my system. The following is information about my system: Microsoft Professional version 5.1 service pack 2 (2560) installed Feb 10, 2004 BIOS version SMOIOS2.2 installed march 27, 2000 system manufacture -Systemax system model - system type - processor - AMD athlon processor pro SERIES total Physical memory -28.64 GB AVAILABLE memory -17.68 GB Used memory -10.96 GB RAM -256 capacity 400MB Windows directory -Windows System 32 Boot device -Boot disk volume one Plug and play -Monitor 800x600 Drives -Floppy A -CD Rom -Hard Disk volume #1 Abstraction Layer version 5.1.2600.2180 -DVD-D pioneer -CD-ROM USB -Controller NEC manufacture Nec/PCI -Controller Advance micro device AMD Video Card -All-In-Wonder Network Card -RDALTEK RTL8139 family PCI fast Ethernet NIC 2 Sound Card - Modem -Intel R537 Software -Norton Antivirus -Internet SecurityCan you boot to a MemTest86 diskette and run a check on the RAM to see if that is the only damaged component? How is your hard-drive formatted in case you need ot look at data recovery? Is it FAT32 or NTFS? You definitely need an UPS or Uninterruptrible Power Supply, as well as a surge protector, if the power supply is that bad. |
|