Solve : Computer no longer sees iPod?

1.	Solve : Computer no longer sees iPod?
Answer» About 10 days ago, I did a sync of my iPod, shut down my computer, and went on a business trip. After I got back, I tried to sync my iPod, but couldn't. When iTunes SEES the iPod, which it doesn't always, it gives me a message that the iPod may be corrupted and needs to be RESTORED, or that it is not formatted for windows, neither of which is true as I can successfully sync the iPod on my computer at work, and it runs fine. When I plug the iPod in, it is sometimes seen with explorer, and sometimes not. I have ALSO tried to find it with Disk Management, and on the couple of occassions when it has been listed, Disk Management says it is an unreadable device. The iPod help website suggests that you change the drive letter for the iPod through Disk Management, but as Disk Management says it is an unreadable device, it won't let me do that. I've tried to use other USB ports (the computer has 5), but I still have the same problem. Any ideas as to why windows on this one computer just doesn't want to recognize my iPod anymore and what I can do to fix it?Try using device manager to uninstall the iPod drivers. And check the USB plug for dust or damage.Is Vista by any chance involved here ? If so, iPod is not yet 100% compatible with all flavors of Vista.Honestly, I didn't know you could use iPod for another computer. When I try to use my girlfriend's iPod on my computer, it always says I have to format it and wipe out all of the existing music. Happened on my old computer too. Have you done this before without having any problems?Calum, When device driver sees it, it either says there are no drivers associated with the device, or it recognizez it as an iPod and says it's working fine. I've uninstalled and reinstalled the iTunes software twice with no luck. Sometimes it will sync for awhile, and then just quit, and other times I just get a message that the device is corrupted. CBMATT, If you have 2 computers you can install iTunes on both, and sync your iPod, BUT when you sync the iPod on computer #1 and then go to sync it on computer #2, you will get a message from computer #2 that everything on the iPod will be deleted and replaced with what computer #2 has. As I mostly use it for podcasts, there is no problem as I just subscribe to the same podcasts on both machines.What about uninstalling the drivers in device manager? Right click --> Uninstall.I'll try that over the weekend. My only concern is reloading the drivers. I presume that after the drivers are deleted, I just reboot the computer, attach the iPod, and let Windows find and reinstall them, and if that doesn't work, unistall iTunes, reboot, reinstall iTunes, and then attach the iPod and let Windows find the drivers. Correct? Also, while I have your attention, Dell computers come with monitoring software that pops up messages on occassion about potential problems it detects. I recently got such a message stating that the virtual memory was low, and asking did I want Dell to correct the problem. I said yes, and then a day later when I tried to download pictures from my digital camera, it would only download a handfull at a time, which led me to believe that the VM may be too low. I reset the VM to allow Windows to decide what the best setting should be, and then tried downloading the pictures again. This time they all downloaded without a problem. My question to you is, should I leave the VM settings alone, or is there a more optimal setting I should be using? The computer has 1.750 gigs of RAM and I've read that the VM should be set at 2.5 times the amount of RAM. What does your very knowledgeable mind think? :-? Quote My only concern is reloading the drivers. I presume that after the drivers are deleted, I just reboot the computer, attach the iPod, and let Windows find and reinstall them, and if that doesn't work, unistall iTunes, reboot, reinstall iTunes, and then attach the iPod and let Windows find the drivers. Correct? Windows should install the drivers for it automatically the next time it is connected. So yes, correct. Virtual memory . . . with 1.75Gb of RAM you don't really need it, however Windows wants it to run smoothly. If I were you, set the minimum (start) and max values to the same, maybe 1Gb or 1.5Gb. The 2.5 times actual RAM THING works up to a point, but over 1Gb and you're using a lot of space for something that will not be used often. Does that help?Thank you again.What a weekend. So, as you suggested, I deleted the drivers, rebooted, plugged the iPod back in, and the first time I connected the iPod, it worked. However, the next time I tried to sync, all the problems returned. So, I tried a 2nd iPod. No luck. Then I checked out and followed Apple's suggestions for this type of problem. I un- and re- installed iTunes and Quciktime several times. I finally succeeded in RENAMING the iPod "I" instead of "H". With each failure, I also deleted the iPod drivers before starting again. Nothing worked. As I run iTunes off of an external hardrive, and had a prior problem getting 2 external harddrives to recognize each other, I tried again with everything but that HD unplugged. Still no luck. Finally, I unplugged that HD (G), deleted the iPod drivers, un- and re- installed iTunes, and then ran iTunes off of the other external HD (F), and that worked. Whether it will work again, who knows, but it seems that the conflict is due, at least in part, to the use of multiple external HDs on this machine. When I first started running iTunes off the external HD (G) it sync'd without a problem, and continued to do so after the 2 HD conflict issue was resolved. Any ideas as to why this has now become such a problem, or what I can do about it so that I don't have too keep switching external HDs, reinstalling iTunes and drives, etc. to do a simple sync?If there are a few external HDD's on that machine this may well be a power issue... Have you tried a powered USB port ? ?Thanks patio. The external HDs all run on their own power supply, so I don't think power is an issue.Gotcha. There are many known issues with iPods not being seen so it would seem the drivers/software is not quite up to speed. I cannot get it to be seen on the Vista machine at all...So I've heard. I just can't figure what could have happened that caused a machine that was seeing the iPod with no problem to suddenly become such a monster headache. :-?

Answer»

About 10 days ago, I did a sync of my iPod, shut down my computer, and went on a business trip. After I got back, I tried to sync my iPod, but couldn't. When iTunes SEES the iPod, which it doesn't always, it gives me a message that the iPod may be corrupted and needs to be RESTORED, or that it is not formatted for windows, neither of which is true as I can successfully sync the iPod on my computer at work, and it runs fine. When I plug the iPod in, it is sometimes seen with explorer, and sometimes not. I have ALSO tried to find it with Disk Management, and on the couple of occassions when it has been listed, Disk Management says it is an unreadable device. The iPod help website suggests that you change the drive letter for the iPod through Disk Management, but as Disk Management says it is an unreadable device, it won't let me do that. I've tried to use other USB ports (the computer has 5), but I still have the same problem. Any ideas as to why windows on this one computer just doesn't want to recognize my iPod anymore and what I can do to fix it?Try using device manager to uninstall the iPod drivers.
And check the USB plug for dust or damage.Is Vista by any chance involved here ?
If so, iPod is not yet 100% compatible with all flavors of Vista.Honestly, I didn't know you could use iPod for another computer. When I try to use my girlfriend's iPod on my computer, it always says I have to format it and wipe out all of the existing music. Happened on my old computer too. Have you done this before without having any problems?Calum,
When device driver sees it, it either says there are no drivers associated with the device, or it recognizez it as an iPod and says it's working fine.
I've uninstalled and reinstalled the iTunes software twice with no luck.
Sometimes it will sync for awhile, and then just quit, and other times I just get a message that the device is corrupted.

CBMATT,
If you have 2 computers you can install iTunes on both, and sync your iPod, BUT when you sync the iPod on computer #1 and then go to sync it on computer #2, you will get a message from computer #2 that everything on the iPod will be deleted and replaced with what computer #2 has. As I mostly use it for podcasts, there is no problem as I just subscribe to the same podcasts on both machines.What about uninstalling the drivers in device manager?
Right click --> Uninstall.I'll try that over the weekend.
My only concern is reloading the drivers. I presume that after the drivers are deleted, I just reboot the computer, attach the iPod, and let Windows find and reinstall them, and if that doesn't work, unistall iTunes, reboot, reinstall iTunes, and then attach the iPod and let Windows find the drivers. Correct?

Also, while I have your attention, Dell computers come with monitoring software that pops up messages on occassion about potential problems it detects. I recently got such a message stating that the virtual memory was low, and asking did I want Dell to correct the problem. I said yes, and then a day later when I tried to download pictures from my digital camera, it would only download a handfull at a time, which led me to believe that the VM may be too low. I reset the VM to allow Windows to decide what the best setting should be, and then tried downloading the pictures again. This time they all downloaded without a problem.
My question to you is, should I leave the VM settings alone, or is there a more optimal setting I should be using? The computer has 1.750 gigs of RAM and I've read that the VM should be set at 2.5 times the amount of RAM. What does your very knowledgeable mind think? :-? Quote

My only concern is reloading the drivers. I presume that after the drivers are deleted, I just reboot the computer, attach the iPod, and let Windows find and reinstall them, and if that doesn't work, unistall iTunes, reboot, reinstall iTunes, and then attach the iPod and let Windows find the drivers. Correct?

Windows should install the drivers for it automatically the next time it is connected.
So yes, correct.
Virtual memory . . . with 1.75Gb of RAM you don't really need it, however Windows wants it to run smoothly.
If I were you, set the minimum (start) and max values to the same, maybe 1Gb or 1.5Gb.
The 2.5 times actual RAM THING works up to a point, but over 1Gb and you're using a lot of space for something that will not be used often.
Does that help?Thank you again.What a weekend. So, as you suggested, I deleted the drivers, rebooted, plugged the iPod back in, and the first time I connected the iPod, it worked. However, the next time I tried to sync, all the problems returned. So, I tried a 2nd iPod. No luck. Then I checked out and followed Apple's suggestions for this type of problem. I un- and re- installed iTunes and Quciktime several times. I finally succeeded in RENAMING the iPod "I" instead of "H". With each failure, I also deleted the iPod drivers before starting again. Nothing worked. As I run iTunes off of an external hardrive, and had a prior problem getting 2 external harddrives to recognize each other, I tried again with everything but that HD unplugged. Still no luck. Finally, I unplugged that HD (G), deleted the iPod drivers, un- and re- installed iTunes, and then ran iTunes off of the other external HD (F), and that worked. Whether it will work again, who knows, but it seems that the conflict is due, at least in part, to the use of multiple external HDs on this machine. When I first started running iTunes off the external HD (G) it sync'd without a problem, and continued to do so after the 2 HD conflict issue was resolved. Any ideas as to why this has now become such a problem, or what I can do about it so that I don't have too keep switching external HDs, reinstalling iTunes and drives, etc. to do a simple sync?If there are a few external HDD's on that machine this may well be a power issue...
Have you tried a powered USB port ? ?Thanks patio. The external HDs all run on their own power supply, so I don't think power is an issue.Gotcha.
There are many known issues with iPods not being seen so it would seem the drivers/software is not quite up to speed.
I cannot get it to be seen on the Vista machine at all...So I've heard. I just can't figure what could have happened that caused a machine that was seeing the iPod with no problem to suddenly become such a monster headache. :-?

Solve : Computer no longer sees iPod?

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