Solve : Connectivity dropping with wireless?

1.	Solve : Connectivity dropping with wireless?
Answer» Hi, One of our four computers is experiencing this problem - the signal strength to the wireless router will SHOW "excellent" but I will be unable to load pages/download email/etc. Most of the time, only one computer is in use, at most two at a time. The others are backups for work, but I've tested their connectivity. This is intermittent - some days it won't happen at all, other days it will be consistent throughout the day with 3 minutes of connectivity, 5 minutes of none, etc. My laptop (Panasonic W7) is still under warranty and it just had a new wireless card (internal) put in. We have Verizon business DSL with a static IP and they've been out a few times and have fixed a line outside, but the DSL is working for the other computers. I have a Linksys router and a Verizon/Westell MODEM. However, I've gone on other wireless networks and have the same problem, so I think it's connected to the computer itself as opposed to the DSL connection. When I connect my laptop to the router directly it does not recognize the connection at all. Also, when I enter the Linksys router IP address, I cannot access the router. I've seen that a few other people have similar issues, but no real resolution has been found for it. Any assistance would be greatly appreciated. This has been going on for at least 2 months now and this is my primary work computer - meaning work is suffering!!! Please let me know any further information you'd like that would help you diagnose. Quote When I connect my laptop to the router directly What happens, when you hook it up straight to the modem? Have you EVER been able to connect with the laptop in question?If this were my work computer and it was under warranty I would send it back. After moving my files to another computer. Wi Fi and Windows XP have issues. Sometimes with the hardware. Sometimes with the XP updates. In either case, you want a sure and quick answer to the problem. Go find a computer that works all the time every time. It will take you three days or more to find that it is something that 'was not supposed to happen' or 'we never saw that before' or something like that. The alternative, if you love the computer, is get three or four wireless adapters and give them all a try. BTW in some cases XP works on an open connection, but not reliable with WEP or whatever it is now. Hardware and software problem. You just get another adapter and try it.Thanks - I did the reset catalog/reset log I saw in another forum and that seems to have worked. I haven't had the problem for 3 days now, which is the longest I've gone in months without it dropping. I have also purchased a USB wireless stick and will have that as a backup going forward (but haven't YET set it up/tested it). Just out of curiosity, what does the reset catalog/reset log do, and what was wrong? *** This is what I did...... Go Start>Run (Start search in Vista), type in: cmd Click OK (in Vista, while holding CTRL, and SHIFT, press Enter). At Command Prompt, type in: netsh int ip reset reset.log Hit Enter. Type in: netsh WINSOCK reset catalog Hit Enter. Restart computer. Did it work? This article will answer your question better, than I can: http://windowsxp.mvps.org/winsock.htm

Answer»

Hi,

One of our four computers is experiencing this problem - the signal strength to the wireless router will SHOW "excellent" but I will be unable to load pages/download email/etc. Most of the time, only one computer is in use, at most two at a time. The others are backups for work, but I've tested their connectivity.

This is intermittent - some days it won't happen at all, other days it will be consistent throughout the day with 3 minutes of connectivity, 5 minutes of none, etc.

My laptop (Panasonic W7) is still under warranty and it just had a new wireless card (internal) put in. We have Verizon business DSL with a static IP and they've been out a few times and have fixed a line outside, but the DSL is working for the other computers.

I have a Linksys router and a Verizon/Westell MODEM. However, I've gone on other wireless networks and have the same problem, so I think it's connected to the computer itself as opposed to the DSL connection.

When I connect my laptop to the router directly it does not recognize the connection at all. Also, when I enter the Linksys router IP address, I cannot access the router.

I've seen that a few other people have similar issues, but no real resolution has been found for it.

Any assistance would be greatly appreciated. This has been going on for at least 2 months now and this is my primary work computer - meaning work is suffering!!! Please let me know any further information you'd like that would help you diagnose.
Quote

When I connect my laptop to the router directly

What happens, when you hook it up straight to the modem?
Have you EVER been able to connect with the laptop in question?If this were my work computer and it was under warranty I would send it back. After moving my files to another computer.
Wi Fi and Windows XP have issues. Sometimes with the hardware. Sometimes with the XP updates. In either case, you want a sure and quick answer to the problem. Go find a computer that works all the time every time. It will take you three days or more to find that it is something that 'was not supposed to happen' or 'we never saw that before' or something like that.

The alternative, if you love the computer, is get three or four wireless adapters and give them all a try. BTW in some cases XP works on an open connection, but not reliable with WEP or whatever it is now. Hardware and software problem. You just get another adapter and try it.Thanks - I did the reset catalog/reset log I saw in another forum and that seems to have worked. I haven't had the problem for 3 days now, which is the longest I've gone in months without it dropping.

I have also purchased a USB wireless stick and will have that as a backup going forward (but haven't YET set it up/tested it).

Just out of curiosity, what does the reset catalog/reset log do, and what was wrong?

*** This is what I did......
Go Start>Run (Start search in Vista), type in:
cmd
Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh WINSOCK reset catalog
Hit Enter.

Restart computer.
Did it work?

This article will answer your question better, than I can: http://windowsxp.mvps.org/winsock.htm

Solve : Connectivity dropping with wireless?

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